Analyst II, Telecom

Mednax, Inc. and its affiliated practices operating as Pediatrix® Medical Group (Pediatrix) are one of the nation’s leading providers of highly specialized health care for women, babies and children. Since 1979, Pediatrix-affiliated clinicians have been committed to providing coordinated, compassionate and clinically excellent services across the continuum of care, both in hospital settings and office-based practices. Specialties including obstetrics, maternal-fetal medicine, and neonatology are complemented by 18 pediatric subspecialties and a newly expanded area of primary and urgent care clinics. The group’s high-quality, evidence-based care is bolstered by investments in research, education, quality-improvement and safety initiatives.

1.Project coordination for the deployment, relocations and expansion of UC systems and media for sites nationwide and (or) International.
2.Performs add, moves, and changes in our communication systems for our corporate and remote sites.
3.Work with facilities to ensure office relocations and expansions are completed on time and within budget.
4.Adhere to the methods, policies, and procedures set by the company and the IS department.
5.Build and maintain relationships with 3rd party vendors to ensure maximum efficiency.
6.Ordering of cell phones, pagers, physical / logical media circuits, cabling etc.
7.Maintain accurate database and process communications invoices.

8.Provide technical support to Mednax offices for cell phones, pagers, air cards etc.
9.Promptly respond and resolve help desk trouble tickets.
10.Generally follows documented procedures and checklists.
11.Performs other duties as assigned.

Experience Required: 5 years of IS/IT work experience with moderate understanding of telecommunications and (or) unified communications multi-platform environment.

Experience Preferred: 5 – 7 years of telecommunications and (or) Infrastructure multi-platform systems

Skills Required:Excellent communication skills both verbal and written. Understanding of the appropriate interaction of electronic communications, information and business systems. Moderate knowledge of telecommunications and information systems hardware and software. Outstanding customer service attitude and skill set.

Works on moderately complex projects as a team member. Functions, relatively independently, under direction of senior professionals, supervisors or managers. Generally follows and recommends new documented procedures and checklists.

Skills Preferred: Excellent communication skills both verbal and written w/ outstanding customer service attitude and skill set. Understanding of the Healthcare Industry and the technology available to support its communications needs. Has worked in a heterogeneous environment with different UC, PBX, VoIP systems including but not limited to Microsoft, Cisco, & Avaya. Works on low to moderately complex projects as a team member. Functions independently, self-driven, with a sense of urgency under direction of senior professionals, supervisors or managers.

About Us!

Mednax, Inc. and its affiliated practices operating as Pediatrix® Medical Group (Pediatrix) are one of the nation’s leading providers of highly specialized health care for women, babies and children. Since 1979, Pediatrix-affiliated clinicians have been committed to providing coordinated, compassionate and clinically excellent services across the continuum of care, both in hospital settings and office-based practices. Specialties including obstetrics, maternal-fetal medicine, and neonatology are complemented by 18 pediatric subspecialties and a newly expanded area of primary and urgent care clinics. The group’s high-quality, evidence-based care is bolstered by investments in research, education, quality-improvement and safety initiatives.

Today through almost 8,000 employees in 38 states, dedicated teams including physicians, Advanced Practice Providers, clinical leaders, business and operational experts work together every day to fulfill our mission to take great care of the patient®. We invite you to join the Pediatrix family and help shape the future of health care.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status

#MednaxCorp