ASC – FRONT DESK REPRESENTATIVE – TELECOM

** Must be able to travel to our Telecom and Citrus Park Clinics when needed**

Front Desk Representative – Surgery Center

Key Responsibilities:

• Greets all patients as they arrive for outpatient surgical procedures.
• Performs all aspects of Front Desk duties, including Patient Check-in, Collections of Co-pays/Co-insurances, Answering multi-phone lines and Preparation of the Patients medical chart for the next days surgical procedures.
• Excellent customer service skills and ability to multi-task in a quick paced environment.
• Demonstrates skills in interpersonal relationships with visitors, physicians and co-workers while facilitating communication for all areas of the facility.
• Compassionate disposition.
• Working knowledge of Word, Outlook, Excel and basic computer skills.
• Knowledge of HIPAA compliance.
• Assure compliance with all company plans, policies and procedures set forth by the Florida Orthopaedic Institute
• All other duties as assigned

Qualifications

• High School Diploma
• 1 year experience in a medical office environment
• Intermediate data entry skills
• Excellent customer service and communication skills.
• Must be organized and able to multi task