Avaya Communication Manager Technician

ConvergeOne is looking for talented Avaya Communication Manager Technicians to join their team for a 2–3-month contract job in Fort Worth, TX.

Responsibilities include:

• Assist with Migration from CS1000 to Avaya CM
• Working Help Desk to clear tickets like dead phones etc.
• Moves, Adds, Changes, and Deletions of station equipment as well as Record keeping
• Installation and repair of station cables
• Maintenance, repair, configuration, and operation of the telephone switch and related equipment
• Maintenance, troubleshooting, and repair of telecommunications equipment
• Maintenance, repair, configuration, and operation of Avaya Communication Manager
• Other telecommunications-related duties as assigned

Qualifications

• Minimum 3 years’ experience with Avaya Communication Manager.
• Hands on experience with Avaya servers
• Proficient in installation and configuration of Avaya Systems
• Experience and knowledge of Telephony protocols
• Good understanding of Avaya architecture and design.
• Good to have a Design experience on Avaya Unified communication products.
• Experience with other Avaya appliances, i.e., Avaya Aura Messaging, Avaya CMS, and Avaya OneX Agent.
• Recent VoIP experience on an enterprise network,
• A thorough understanding of how to troubleshoot Avaya problems
• Avaya Certifications are preferred

Job Types: Contract, Temporary

Pay: $40.00 – $50.00 per hour

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Fort Worth, TX 76104: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Avaya: 3 years (Required)
• VoIP: 3 years (Required)

Work Location: One location