Business Intelligence Analyst – Telecommunications

**W2 contract* HYBRID – Remote/Onsite out of Plano, TX **

Target – $53-58/hr

As a Performance Assurance Engineer, you will be responsible to be part of a team of 4G/5G RAN Performance Assurance technical staff, business intelligence analysts, and visualization architects. You will be responsible to provide support and expertise for proactive identification of issues, analysis and diagnostics across a diverse 4G/5G network infrastructure using expansive data and measurement capabilities.

Specific Responsibilities include:

• Work closely with the internal and external stakeholders to define 4G/5G KPI measurement methodologies and targets (KPI, KQI) for 4G/5G RAN product acceptance.
• Work closely with stakeholders to help build products that help utilize large amount of structured & unstructured data in analyzing network performance
• Proactively define and interpret data/metrics/KPIs, analyze results, and provide insights to determine operational impact, trends and opportunities for all the 4G/5G RAN products
• Communicate key findings to stakeholders using visualizations and/or other suitable methods
• Aid in product & feature performance analysis, evaluation of new product & SW releases and 3rd party product evaluation using analytics/data science to drive intelligent business decisions and to build product synergies across all product elements
• Demonstrate ability to analyze and interpret a mix of qualitative and quantitative data using various data sources, construct compelling narratives, and provide actionable insights and recommendations on complex topics.
• Excellent verbal and written communication skills to communicate key technical concepts, ability to package complex ideas into logical, easy-to-follow progressions
• Adapt to changes in a dynamic business environment, support management initiatives, and guide other engineers
• Present ideas, technical and non-technical, in a logical, compelling manner in a written format and verbally in both small and large group settings

Qualifications

• Masters / Bachelors Degree in Computer Science or Electrical Engineering; certificate in Data Science or Statistical methods is preferred
• Professional experience in RAN Engineering with experience in principles of Data Science supporting the statistical analysis of the performance data
• Strong technical knowledge of any wireless technology, call flows & procedures including CDMA/EVDO/LTE/Volte/5G and 3GPP standards.
• Must possess expert-level understanding of operational measurements/counters to monitor and define Key Performance Indicators (KPIs)
• Experience with evaluating service performance trends and proactively defining RAN system performance related issues
• Experience with data visualization and ability to grasp statistical methods, and methodologies. Maintain a strong command of current data analytics technology trends, including emerging paradigms and practices
• Successful record of accomplishment defining direction and providing specific instruction for engineering projects/programs leveraging personal knowledge and organizational skills to increase team efficiency, facilitate personal development and mentor colleagues.
• Working knowledge of statistical concepts (distributions, hypothesis testing, confidence intervals) and experience applying to real-world applications
• Demonstrated research and problem solving skills via prior work experience. Experience with wireless infrastructure provider and/or operator is desired
• Must have a strong work ethic, integrity and work extremely well in a team environment

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