business office service representative – telecommunications

EWEE Inc. -


Full job description

Work Term: Permanent

Work Language: English

Hours: 40 hours per week

Education: Secondary (high) school graduation certificate

Experience: 2 years to less than 3 years

or equivalent experience

Work setting

Remote location

Telecommunications company

Telecommunication carrier

Telecommunications service provider

Tasks

Access and process information

Address customers’ complaints or concerns

Arrange for billing for services

Maintain records and statistics

Answer clients’ inquiries and provide information

Answer written and oral inquiries

Assist in the preparation of brochures, reports, newsletters and other material

Computer and technology knowledge

Salesforce

Database software

Internet

MS Outlook

MS Office

Security and safety

Bondable

Criminal record check

Transportation/travel information

Own vehicle

Work conditions and physical capabilities

Attention to detail

Fast-paced environment

Tight deadlines

Work under pressure

Own tools/equipment

Internet access

Personal suitability

Client focus

Excellent oral communication

Excellent written communication

Flexibility

Organized

Reliability

Team player

Initiative

Ability to multitask

Quick learner

Screening questions

Are you currently legally able to work in Canada?

Do you currently reside in proximity to the advertised location?

Do you have previous experience in this field of employment?

Do you have the necessary equipment for remote work (i.e. internet, home office, etc.)?

What is the highest level of study you have completed?

Workplace information

Remote work available

Financial benefits

Bonus

Commission

Long term benefits

Other benefits

Other benefits

Free parking available

Learning/training paid by employer

Team building opportunities

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