Business Sales Representative

Ritter Communications is a leader among regional independent communications providers, offering business, residential and wholesale customers advanced internet, phone, video and cloud services. We invest heavily in the communities we serve by deploying proven, best-in-class infrastructure and technology while coupling it with a world-class customer focused experience. Founded in 1906 and headquartered in Jonesboro, Arkansas, Ritter Communications is committed to growing and evolving to meet the demands of today’s ever-connected world. Grain Management, LLC, a leading investor in the communications sector, is the majority owner of the company in partnership with E. Ritter and Company, which also operates Ritter Agribusiness and Ritter Investment Holdings.

We are looking for an experienced Business Sales Representative to join our team! This role will service small and medium sized businesses throughout Texarkana.

General Summary:

The Small and Medium Business Sales Representative is responsible for the sale of data, voice, and video services to new and existing business customers in assigned markets. Responsible for prospecting and qualifying leads, upgrading current customers, promoting products and services, and closing sales with new or existing customers. This position is accountable for individual results and impact on team goals. Works under the direction of the Business Sales Manager to implement sales and marketing promotions to ensure the Company meets its growth targets.

Essential Job Functions:

• Meet or exceed monthly, quarterly, and annual sales expectations using consultative sales approach in a direct business to business sales environment;
• Compile lists of prospective customers for use as sales leads; identify opportunities to upgrade services for existing customers;
• Consult with potential customers about their applications and present solutions that meet their needs emphasizing marketable features, pricing options, and credit terms;
• Update and maintain CRM database and opportunity funnel on a daily basis, assuring that the CRM is accurate and customer orders are fulfilled;
• Ensure customer satisfaction and support a positive impression of Ritter Communications;
• Remain knowledgeable of products and services and remains aware of competitors’ services, offers, and initiatives;
• Track and submit mileage, meals, and all other business related expenses for reimbursement;
• Travels to customer sites, project areas, business related events, and other Ritter Communications locations as required.

Knowledge, Skills, and Abilities:

• Knowledge of telecommunications industry, operations, technology, and equipment;
• Knowledge of business sales principles and practices;
• Strong written communication and presentation skills;
• Ability to communicate with customers, employees, and various business contacts in a professional and courteous manner;
• Strong organizational skills with ability to prioritize multiple work assignments;
• Ability to pay close attention to detail;
• Ability to make sound decisions using information at hand;
• Ability to work with limited supervision;
• Ability to travel for business requirements; must possess a valid Driver’s License with a satisfactory driving record;
• Proficient in various computer applications including Microsoft Office.

Education and Experience:

Bachelor’s Degree and 2 years of related experience; or equivalent combination of education and experience preferred. Experience in sales within the telecommunications or information technology industries is preferred but not required.

Ritter Communications is an equal opportunity and affirmative action employer; all qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

We strive to maintain a drug-free workplace.

We offer competitive compensation and an outstanding benefits package including health, dental, vision, cancer, accident and life insurance, short-term and long-term disability, 401(k) with company match, flexible spending accounts, free gym membership, company discounts, tuition reimbursement, paid training, paid leave, and much more!

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Shift:

• 8 hour shift

Supplemental pay types:

• Commission pay

Weekly day range:

• Monday to Friday

Ability to commute/relocate:

• Texarkana, AR: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Sales: 2 years (Preferred)

Work Location: One location