Business Support Apprentice – Secure Services

Provides administrative support and coordination activities for a team of people.

Job title:

Business Support Apprentice – Secure Services

Job Description:

Capita is looking for an Apprentice to join their Team in Cardiff – Permanent Position

It will be a Level 3 Business Fundamentals Apprenticeship

This role sits within the Public Service division of Capita, as part of the Defence, Fire & Security Sector within the Electranet Business unit. Electranet is responsible for provision of engineering and telecommunication services to internal and external customers including secure government accounts. This role will be developed in line with the Business Fundamentals Apprenticeship Programme to provide consistent and excellent support across the security specialisations including Information Technology which underpin the Electranet business.

Reporting to the Head of Vetting, the role holder will become responsible for understanding and interpreting areas of business support needs and requirements and to develop standardised and efficient ways of working to enable security specialist roles to excel. They will work alongside other members of the team and over time be exposed to the variety of disciplines within the security, vetting and IT areas.

What you’ll be doing:

• Supporting the accurate management of records, systems, files and documentation relating to the security services team portfolio.

• Using business management processes and systems to place purchase orders, raise invoices and maintain customer billing.

• Identifying process issues and opportunities for continuous improvement and operational excellence.

• Working collectively as part of the security services team to ensure the efficient operation of the security services portfolio and to report against key performance indicators.

• Conducting general clerical tasks such as making appointments, minute taking, and collation, distribution & delivery of correspondence and mail as required.

• Assisting the management team in respect of wider security service tasks where necessary, including wider business performance, governance, risk and compliance.

• Any other relevant duties as appropriate to this job outline and the grade of the business.

• The successful candidate will be enrolled onto level 3 or 4 business admin apprenticeship course and will be supported by a mentor.

What we are looking for:

• Good communication skills (verbal, written and face to face)

• Strong organisational and planning skills and the ability to meet deadlines

• Strong attention to detail skills and dedication to quality outputs

• Worked as part of a team as well as on your own successfully

• Competent IT Skills

•Ideally, G CSEs grade C or above (or equivalent) in English and Maths. If you do not have this, you should be willing to undertake these alongside your apprenticeship programme.

• Enthusiastic and willing to learn

• Punctual and reliable

About Us

Capita’s Electranet is a secure network infrastructure specialist. From structured cabling and network solutions to security and smart buildings, we provide turnkey intelligent connectivity solutions across corporate, government and high security environments.

What’s in it for you?

• A starting salary of £19372 with regular reviews and a clear development plan
• The chance to join a tight knit team with a strong support system to guide you through your apprenticeship programme

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

Equal Opportunities

We’re an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an inclusive environment for all employees. During the application process, you’ll be asked to share your personal characteristics and data with us. This helps us understand our audience so we can make sure we are doing everything we can to attract a diverse range of people and ensure our recruitment processes are fair and inclusive.

Location:

Cardiff

,

United Kingdom

Time Type:

Full time

Contract Type:

Apprentice (Fixed Term)