Call Center Representative (Telecom)

SSM Health


It’s more than a career, it’s a calling.

MO-SSM Health Corp Lake Drive 1173


Worker Type:

Regular


Job Summary:

Answers incoming calls and performs triage of inquiries.


Job Responsibilities and Requirements:

PRIMARY RESPONSIBILITIES

  • Responds to telephone and/or Internet inquiries from customers seeking information and/or resources following a set standard.
  • Collects relevant caller data to assist with measurement, tracking and reporting activities.
  • Track inquires, questions and answers and provide resolution.
  • May perform clerical or administrative duties.
  • Performs other duties as assigned.

EDUCATION

  • High school diploma or equivalent

EXPERIENCE

  • No experience required


Work Shift:

Day Shift (United States of America)


Job Type:

Employee


Department:

8565000125 STLPO Centralize Contact Center


Scheduled Weekly Hours:

40


SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity,
pregnancy, veteran status, or any other characteristic protected by applicable law. Click here to learn more.

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