Central Office Telecom Field Technician (Level 3)

**WE RECENTLY UPDATED OUR PAY SCALE FOR LEVEL 3 & 4 POSITIONS, BECAUSE WE VALUE & APPRECIATE BOTH YOUR HARD WORK AND YOUR EXPERTISE!**

Does receiving competitive pay, frequent overtime, benefits, PTO, and per diems to travel around the country installing optical network electronics for well-know tech companies sound more exciting and rewarding than sitting at a desk staring at a computer screen every day??

SynchroNet, Inc. is a small-town company with a nationwide footprint! We provide our technicians with the tools and training necessary to build a successful career in the telecom industry, no matter which level of experience you bring to the table. We encourage our techs at all levels to continue learning and growing within our company. Don’t just join our team… become part of the SynchroNet family!

**Interested but don’t think your skills and experiences quite match this position? Please see our other indeed postings or inquire about our other open positions. We are looking for technicians from entry level to lead (L1-L4)!**

Job Summary

A Field Technician Level 3 performs the addition and removal of Common Systems equipment on live and non-live networks. The L3 Tech also operates as the Lead Field Technician, thus directing the activities of lower level Technicians.

The L3 Tech mentors lower level Techs by displaying proper work techniques and providing On-The-Job Training for all tasks described in the L1 and L2 job descriptions.

The L3 Tech assists the L4 Tech or performs with -48DC power work described below.

The L3 Tech also performs Site Surveys for use in Engineering.

The L3 Tech assists higher level Test and Turn-up Technicians, Field Engineers, and Remote Support personnel.

This technician will be assisting critical processes and procedures to ensure the customer’s network is viable and performing to the equipment manufacturer’s specifications. This position is extremely challenging requiring dedication and the ability to absorb and retain information quickly and efficiently.

NOTE: We are project based. While overtime can be quite frequent, 40 Hours per week is not guaranteed. *Income supplement option if there is ever a break between projects is available and can be discussed during an interview.

100% US Travel Required (must have prior travel experience) *When you are on a job, you will be traveling. There will be opportunities for PTO and occasional breaks/weekends home. Details can be discussed during an interview.

Responsibilities (Experience Required)

Installation

• Cable racking
• Auxiliary framing
• Fiber raceway infrastructure
• Central grounding
• Distributed grounding
• BDFBs
• Batteries
• Power plants
• Mounting and top supporting equipment racks or cabinets
• Vendor equipment installation
• Primary power installation
• Secondary power installation
• DSX cabling installation
• Timing cable installation
• Alarm cabling installation
• Inside plant fiber work
• Customer site surveys and documentation

Testing

• Multiple vendor commissioning, provisioning, site testing, and system testing
• OTDR testing
• Traffic migrations and live fiber rolls
• System DWDM Equalizations
• Network unfolds
• Network expansions
• System overbuilds
• System upgrades
• Software upgrades
• Circuit grooming for bandwidth optimization
• Project documentation and record keeping
• Daily update submissions
• Work quality audits for customer and company

Education/Skills/Abilities/Qualifications Education

• High School Diploma (minimum)

Personal Skills and Abilities

• Great written and verbal communication skills
• Analytical Thinking
• Work in a team environment and relationship building skills
• Great time management and documentation skills.
• Results driven with the ability to organize and manage multiple tasks efficiently

Other Qualifications

• Must be willing and able to travel 100%.
• Verifiable work as a Field Technician / Tester for a minimum twelve (12) months
• Experience with Power work
• Experience in a CO or Data center environment
• Experience with commissioning & provisioning all systems & components
• Proficient at installing and logging into multiple vendors’ equipment
• Provide valid driver’s license
• Provide satisfactory Motor Vehicle Report
• Drive safely
• Drive company trucks while pulling trailers using manual and automatic transmissions (this includes backing trailers safely as well)
• Self-motivated and self-driven.
• Operate a Brady Labeler.
• Type at least 45 WPM with 95% accuracy.
• Able to work long hours, at different times of day/night (odd hours)
• Proficient with Microsoft Word, Excel, PowerPoint, Outlook, and Visio
• Bend, twist, stoop, kneel, repetitively
• Lift/Carry up to 80 pounds, repetitively, and up/down stairs
• Climb ladders safely by maintaining balance and able to use tools and carry materials while climbing ladders
• Have sufficient hand strength and dexterity to use industry specific tools – power and small hand tools
• Ability to distinguish colors and fine print accurately
• Walk briskly at least 30 minutes at a time

Travel

· National travel required – all work involves travel

Profile of our company:

SynchroNet, Incorporated is a telecommunications leader in designing, installing, and testing, providing turnkey services in today’s dynamic and evolving networks. With our years of experience and leadership in the industry, we have developed long lasting partnerships with our customers by supporting their needs and requirements with safe and efficient solutions.

SynchroNet has uniquely innovative knowledge, experience, and capabilities that position our company in the market as one of the strongest and most reliable service partners.

Our company strives to provide our customers with exceptional service and invests in our company family both professionally and personally.

Our company establishes valuable long lasting partnerships with the industry leading equipment vendors by investing in training for project management, engineering, and field installation specifically tailored to our partners equipment, services, processes, and customer needs.

SynchroNet is a Drug-Free Workplace.

COVID-19 – COVID vaccination or exemption is required by a few of our customers. Field Technicians must understand and sign our COVID policy and supply supporting documentation upon hire.

SynchroNet is an equal employment opportunity employer. All qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Work Remotely

• No

Job Type: Full-time

Pay: $23.00 – $29.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

COVID-19 considerations:
We supply masks, gloves, and hand sanitizing products upon request.

Application Question(s):

• Briefly indicate why you are interested in this job.

Education:

• High school or equivalent (Required)

Experience:

• Lead telecommunication installation: 1 year (Required)
• Commissioning & Provisioning: 1 year (Preferred)
• large scale network buildout: 1 year (Required)
• Power Work: 1 year (Required)

License/Certification:

• Driver’s License in the State of your residence (Required)

Willingness to travel:

• 100% (Required)

Work Location: On the road