Claims Assistant (Open To Remote Work)

FullscopeRMS helps health plans and insurance carriers grow their businesses with our turn-key solutions for group life & disability, absence management, supplement health and medical stop-loss products.

We are a subsidiary of Sun Life, a leading provider of group insurance benefits in the U.S.. FullscopeRMS also provides group life and disability plans to our clients through the third-party administrator Disability Reinsurance Management Services, Inc., often referred to as DRMS.

Job Description:

Provide support to the Case Managers as part of the claim management process. These duties would include: coordinating coverage for analysts during PTO, claim assignments for incoming new claims, requesting medical records through an online portal, mailing of letters, follow up calls to doctors’ offices to confirm treatment, faxing and emailing of correspondence to vendors and doctors’ offices and other disability claim documents. Handles other administrative functions including but not limited to; special mailings, filing, printing files, etc.

Establishes excellent relationship with claim organization- Maintains high levels of customer service with internal and external customers- As the position develops and changes with the needs of the business, you will be expected to adapt to the changes accordingly.

Requirements:

Proficient with Windows and Microsoft application ( MS Excel, MS Word, MS Power Point)- Computer Savvy – Ability to easily learn new computer programs/systems – ability to multitask within multiple programs/systems – work and solve problems independently – Ability to work independently or part of a team- Good communication (oral and written) skills- Time management skills – Good organizational skills and attention to detail.

Required Minimum Internet Speed:

Download: 30 Mbps or higher

Upload: 15 Mbps or higher

Latency/Ping: The lower the better but at ideally below 50ms

Job Category:

Claims – Life & Disability

Posting End Date: