Clerical Support Specialist in Information Technology (Telecommunications)

Position Summary:

UTHealth Houston is looking for a Senior Support Specialist who will perform a variety of moderately complex clerical tasks to provide financial support to our Information Technology department. You will be focused on internal billing for services to other departments. You will be looking at equipment charges, telephony access, Internet usage, and other forms of services IT bills other areas for.  Experience with active directory is a plus.  This role will be based working out of our University Center Tower in the Texas Medical Center.  It will require some work on-site – it is a hybrid position alternating between on-site and remote.  It is eligible for all UTHealth Houston benefits and is classified as full-time and non-exempt.  You will work normal business hours during a typical work week.  

 

What we do here changes the world. UTHealth Houston is Texas’ resource for healthcare education, innovation, scientific discovery, and excellence in patient care. That’s where you come in.

Once you join us you won’t want to leave. It’s because we reward our team for the excellent service they provide. Our total rewards package includes the benefits you’d expect from a top healthcare organization (benefits, insurance, etc.), plus:  

• 100% paid medical premiums for our full-time employees  
• Generous time off (holidays, preventative leave day, both vacation and sick time – all of which equates to around 37-38 days per year) 
• The longer you stay, the more vacation you’ll accrue! 
• Longevity Pay (Monthly payments after two years of service) 
• Build your future with our awesome retirement/pension plan! 

We take care of our employees! As a world-renowned institution, our employees’ wellbeing is important to us. We offer work/life services such as… 

• Free financial and legal counseling 
• Free mental health counseling services 
• Gym membership discounts and access to wellness programs 
• Other employee discounts including entertainment, car rentals, cell phones, etc. 
• Resources for child and elder care 
• Plus many more! 

 

 

Position Key Accountabilities:

Maintains, reconciles and researches accounts, financial records and/or reports.

Prepares, reviews and/or approves financial entries and support documents.  

Prepares and validates source documents and/or bank deposits

Resolves moderately complex accounting matters and account inquiries.

Communicates, verbally and in writing, and interacts with a range of department constituents which may include students, other UTHSC staff, agencies, vendors, UT System and/or others regarding departmental matters including financial information and documentation.

Demonstrates ability to understand and apply University and Government Policies and Procedures to job duties.

Maintains and coordinates the storage and retrieval of records and documentation.

Assists with preparation of annual financial reports.

Compiles data from reports using required knowledge of departmental, project, and/or university policies and procedures.

Handles confidential information and sensitive issues.

May train entry level financial support staff. 

Advises on policy and processes as assigned by supervisor.

Other duties as assigned.

 

Certification/Skills:

Proficient working knowledge of Microsoft Office such as Word, Excel, PowerPoint and Outlook is required. 
FMS, HRMS, and/or Campus Solutions training with a passing score may be required.

 

Minimum Education:

High School diploma or equivalent. Associate’s or Bachelor’s degree in related field preferred.

 

Minimum Experience:

Three (3) years of general office experience; Four years of related work experience in accounting or finance preferred.

 

Physical Requirements:

Exerts up to 20 pounds of force occasionally and/or up to 10 pounds frequently and/or a negligible amount constantly to move objects.

 

Security Sensitive:

This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code § 51.215