Combination Technician, Telebec

Req Id: 380098

At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content – we advance how Canadians connect with each other and the world.

If you’re ready to bring game-changing ideas to life and join a community that values, professional growth and employee wellness, we want you on the Bell team.

Bell’s Field Services team is proud to be the face of the Bell brand, performing the best installation and repair services and maintaining Bell’s network for our residential and business customers.

Job Title: Combination Technician, Telebec, Teamster Technician

Job location: 702, 3E Street, Chibougamau, Qc

Job status: Regular – Full Time

Salary Group: Class I

Number of positions: 1 – Replacement

Posting Date: June 23, 2022

Posting end date: July 12, 2022

Required Candidate: To be determined

Description:
The technician is responsible for the installation and repair, maintenance and upgrades of customer telephony equipment both in the residential and business markets. He must be able to efficiently install, interconnect, maintain and remove these types of equipment with little supervision for data circuits, transmission networks and all other business and residential products such as telephone systems, voice mail and others. He will also, as required, perform work in priority of the task (I&R residential and business, Data) that will be determined by the control center according to business needs. He must always properly represent the company in front of clients; perform his tasks safely with accuracy, efficiency and curtesy. He must also have good planning and organization skills, be a team player and finally, be multi-skilled.

Tasks and Responsibilities:
Install, move, remove, repair, replace, modify and maintain data and voice transmission equipment while respecting standards, work methods and procedures

Organize his daily load, take note of tasks, establish a schedule, communicate with client prior to work and, on occasion, provide cost estimates for future business work

Repair copper or optical fiber troubles with appropriate tools and test sets

Familiarize clients with the operation of their telephony equipment during installations and promote product and service

Perform testing of circuits with appropriate test equipment and ensure the completion of preventative maintenance

Complete cabling, connections and terminations necessary for proper equipment operation in own area of coverage

Create, modify, move or remove programming on telephony or network equipment including upgrades

Communicate with specialized personnel in order to resolve problems as required or to obtain further information

Manipulate, transport, adjust and utilize tools and equipment appropriately as well as maintain a safe work environment including

the proper use of company vehicles and the maintaining of inventories

Complete data, special services and network orders

Fill-out different forms and revise different reports relating to his work

Availability to respond to customer emergencies and urgent requests

Availability at all time (overtime) and to travel throughout the area, including James Bay

Essential requirements:
College diploma in electronics or telecommunications or equivalent work experience. ( a high school diploma is required for candidates that are not part of the Teamsters technician bargaining unit)

Knowledge of residential and business products

Basic programming skills

Excellent knowledge of outside plant and network

In order to meet customer needs, willing to undergo security and background checks

Ability to climb poles, use ladders and spurs as required

Ability to carry ladders and be in excellent physical condition

Ability to differentiate between colors and work in confine spaces

Know the health safety rules of joint pole lines work with Hydro-Québec.

Know and apply the work area traffic control rules (working/walking surfaces protection)

Know test sets for all purposes on different trouble reports (crossed pairs, open, noise, etc.)

Know enterprise process about vehicles and/or equipment routines and periodic inspections;

French : fluent without restrictions, English working knowledge

Work conditions:
The candidate must be able to travel outside his area of coverage in different weather conditions, be available to work different work schedules to meet business needs and work overtime as required.

The candidate must have the physical capacity to perform his tasks safety and meet all use requirements for the equipment he will have to utilize during his work.

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Adequate knowledge of French is required for positions in Quebec.

Additional Information:
Position Type: Union

Job Status: Regular – Full Time

Job Location: Canada : Quebec : Chibougamau

Flexible work profile: Full-time in office (meaning that you will be required to perform your work on-site)

Application Deadline: 07/12/2022

Please apply directly online to be considered for this role. Applications through email will not be accepted.

At Bell, we don’t just accept difference – we celebrate it. We’re committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported, and has the opportunity to reach their full potential. We welcome and encourage applications from people with disabilities.

Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email your recruiter directly or [email protected] to make arrangements. If you have questions regarding accessible employment at Bell please email our Diversity & Inclusion Team at [email protected].

Created: Canada, QC, Chibougamau

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