Communication Manager

National Tax Advisory Services


Relocation Opportunity (Los Angeles or Las Vegas)

Looking for an interesting and challenging job opportunity with plenty of room to grow?

We are a growing tax resolution company with 8 locations with 150 agents. We utilize the Ringcentral platform exclusively (office and contact center). In search of a phone systems coordinator with the ability to utilize Ring central in order to direct, field and manage calls within our company.

Everything great begins with excellent communication, we trust you to become the friendly and helpful voice of our company. As an ambitious, responsible and detail-oriented telecommunications operator, you will bring a valuable skill set to our team. Set yourself up for a promising career and opportunities to advance by scheduling your interview today!

Job Responsibilities

  • Answer incoming calls in a friendly professional manner
  • Field calls from employees, managers and direct them to the proper channel
  • General build and design of flows and extensions
  • Real time dashboard monitoring
  • Real time troubleshooting
  • Train new users

Job Skills & Qualifications

Required:

  • Two + years as a telecommunications operator
  • Ringcentral experience is a MUST
  • Strong prioritization skills

Preferred:

  • Bilingual

Job Type: Full-time

Pay: $80,000.00 – $120,000.00 per year

Benefits:

  • Health insurance

Schedule:

  • Monday to Friday

Education:

  • Bachelor’s (Required)

Experience:

  • Telecommunication: 2 years (Required)
  • Ring Central: 1 year (Preferred)

Work Location: One location

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