Communication Officer

Job Information

Job Requisition ID: 33747

Ministry: Public Safety and Emergency Management

Location: Edmonton

Full or Part-Time: Full Time

Hours of Work: 38.75 hours per week

Regular/Temporary: Permanent

Scope: Open

Closing Date: November 9, 2022

Classification: Subsidiary 03B 3875 Sheriff Security Transport 1

About Us

The Sheriffs Branch is dedicated to promoting safe and resilient communities, performing a wide range of activities in collaboration with other law enforcement and policing partners in Alberta. In addition to the office of the Chief Sheriff, there are six directorates within the Branch: Court and Transport Services (CTS), Fish and Wildlife Enforcement Services (FWES), Investigation Services (IS), Protection and Communication Services (PCS), Operational Support Services (OSS) and Sheriff Highway Patrol Services (SHPS).

Role

Are you looking to contribute to the safety of your community? Do you want to be a part of a team that supports the safety needs of the Alberta Sheriffs as well as other Solicitor General partners with a challenging yet also rewarding position in the Sheriff Operational Communication Centre (SOCC)? If this has peaked your interest we encourage you to apply!

The Communication Centre is seeking energetic, organized, and diligent individuals to provide communication support to Sheriffs Branch and other Solicitor General stakeholders. Reporting to the Communications Supervisor, you will be responsible for monitoring and delivering timely, accurate and effective security and dispatch services to a variety of stakeholders and facilities associated with the Government of Alberta.

The Sheriff Operational Communications Centre (SOCC) operates on a 24-hour basis and is the main point of contact between the RCMP and the Public Security Divisional peace officers who are being deployed to a number of different calls for service including but not limited to: responding to alarms in government buildings, responding to safety concerns/alarms at the Premier’s residence, calls in support of rural crime as part of RAPID Response, the transporting of prisoners and answering Report a Poacher calls. SOCC provides support directly to law enforcement agencies, provincial enforcement agencies, and integrated law enforcement agencies in Alberta. You will play a key role in the Ministry’s commitment to promoting safe and secure communities throughout the province.

To be successful in this position, you will demonstrate excellent interpersonal skills as you interact with managers, professionals, staff and clients on a regular basis. The ideal candidate will maintain a high standard of discretion with regular exposure to confidential information. They also have the ability to remain focused, be calm under pressure, and self-motivated.

Qualifications

A post-secondary one-year certificate in a related field is required.

Preference will be given to those with the following:

• Experience working in a radio/emergency dispatching, telecommunications, alarm and/or control room environment.
• Completion of an emergency communications post-secondary program.
• Knowledge of CPIC/queries course, familiarity with door, alarm, CCTV, Computer Aided Dispatch and Record Management systems.

Equivalencies will be considered on the basis of one year of directly related experience for one year of education or one year of education for one year of experience.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans, and the foundation for our talent management programs, including hiring decisions. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

The link below will assist you with understanding competencies:

In this role, you will contribute to our team by demonstrating the following behavioral competencies:

CREATIVE PROBLEM SOLVING
Ability to assess options and implications in new ways to achieve outcomes and solutions.

AGILITY
You are able to anticipate, assess, and readily adapt to changing priorities, maintain resilience in times of uncertainty and effectively work in a changing environment.

SYSTEMS THINKING
You consistently take a holistic and long-term view of challenges and opportunities at multiple levels across related areas.

DEVELOP NETWORKS
You proactively build networks, connecting and building trust in relationships with different stakeholders.

BUILD COLLABORATIVE ENVIRONMENTS
You lead and contribute to the conditions and environments that allow people to work collaboratively and productively to achieve outcomes.

Salary

$1,911.24 to $2,332.04 bi-weekly: ($49,883 – $60,866 per year)

Notes

Hours of Work:

This position works 38.75 hours per week on a rotating schedule to provide 24 hour/7 day a week coverage at the SOCC.

This position is a permanent, full-time position.

This position will be located at the Millbourne Professional Centre, Unit 154, 38 Avenue and Millwoods Road in Edmonton or SOCC’s offsite location located on the Alberta Legislature Grounds.

Additional Information:
Final candidates for this position will be asked to provide proof of enhanced security screening clearance or that they are in the process of having this level of clearance completed.

Final candidates must also successfully complete all requirements of the SOCC Communication Officer induction training.

This competition may be used to fill future vacancies full time or wage positions across the Government of Alberta, at the same or lower classification level.

Links and information on what the GoA has to offer to prospective employees.

• Comprehensive benefits plan: :
• Pension plan: :
• Leadership and mentorship programs
• Professional learning and development
• Positive workplace culture and work-life balance

How To Apply

Existing employees should access the Career tile in 1GX to submit their application in order to be recognized as an internal applicant.

Once you have created your candidate profile, visit the Alberta Public Service job site to apply for jobs at

Tips for applicants:

It is recommended that applicants who have obtained educational credentials from outside of Canada and have not had them previously assessed, obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS)

Closing Statement

We thank all applicants for their interest. All applications will be reviewed to determine which candidates’ qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.

If you require any further information on this job posting or a copy of the role profile, please contact Ashley Mondor at [email protected].

If this competition is closed as per the closing date noted above, please continue to check