Nova Scotia Health Authority
Company: Nova Scotia Health
Location: Central Zone, Halifax Infirmary Robie Street Entrance – QEII
Department: IMIT Voice Services
Type of Employment: Permanent Hourly FT (100% FTE) x 1 position(s)
Status: NSGEU Admin Professionals Position
Posting Closing Date: 1-Aug-22
Nova Scotia Health is the largest provider of health services in Nova Scotia, with some specialized services also offered to clients throughout Atlantic Canada. We’re on a mission to achieve excellence in health, healing and learning through working together, which is reflected in the hospitals, health centres and community-based programs we operate across the province. Our passionate team of professionals provides a variety of high-quality inpatient and outpatient services including academic, tertiary, and quaternary care, as well as continuing care, primary health care, public health, and mental health and addictions. Join a diverse team of innovators, collaborators and creative thinkers today.
Nova Scotia Health employs professionals in all corners of our beautiful province. We believe there’s a place here for everyone to call home, from vibrant cities with exuberant nightlife to quaint towns with picturesque trails. The work-life balance that comes with an Nova Scotia Health role means you’ll have the time to explore, discover, and participate in that coveted Atlantic lifestyle. Visit us today and check out www.novascotia.com to see why more people from across the globe are moving here.
Responsibilities
The Switchboard Operator/Receptionist is responsible for receiving and transferring all calls directed to patient rooms, the hospital general administration/operational lines and internal operator directed calls. This position receives the public at reception areas and directs/assists them to their destination. The incumbent is responsible for directing building exit procedures in the event of a fire or evacuation order. The Switchboard Operator/Receptionist provides internal operational services; i.e. pager issuance, information dissemination etc. The incumbent also assists patients and the public in local travel arrangements to their destinations.
Qualifications
- Grade XII
- Previous experience in health care/emergency or related field is an asset
- Knowledge in the operation of telecommunications equipment and basic computer skills
- Demonstrated effective communication and interpersonal skills
- Ability to respond to, follow and interpret emergency procedures
- Competencies in other languages an asset, French preferred
PLEASE NOTE: Applicants relying on education and experience equivalencies must clearly state such equivalencies in their cover letter, resume, or application. Additionally, candidates will not be considered for an interview if applications are incomplete or are missing information.
** A skills test will be included as part of the selection process **
Hours of Work
Permanent full-time position; 70 hours biweekly
Salary Information
$17.91 – $19.37 hourly
Once You’ve Applied
Thank you for your interest in this position. Only those applicants selected for an interview will be contacted.
This is a Admin Professionals bargaining unit position. Preference is given to bargaining unit employees for unionized positions. Employees are encouraged to view their seniority hours and dates in their SuccessFactors online profile. Successful applicants changing unions, bargaining units or employment status, are advised to seek clarification regarding their seniority, benefits, and vacation entitlement and/or usage, prior to accepting the position.
As per the COVID-19 Mandatory Vaccination Protocol in High-Risk Settings, Nova Scotia Health requires all team members to be fully vaccinated by November 30th, 2021.
Nova Scotia Health is committed to being a workforce that is free of discrimination, values diversity and is representative, at all job levels, of the people we serve. Our priority groups are Indigenous, Black/African Nova Scotians, Persons of Colour, Immigrants/Newcomers, Persons with Disabilities, 2SLGBTQIA+. Members of these groups are welcome to apply and self-identify.
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