computer network technician

Communication Protocols

SNMP

Work Setting

Telecommunications service provider

Telecommunications industry

Internet Service Provider (ISP)

Specific Skills

Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment

Evaluate and install computer hardware, networking software and operating system software

Operate master consoles to monitor the performance of computer systems and networks and to co-ordinate access and use of computer networks

Load computer tapes and disks and install software and printer paper and forms

Provide problem-solving services to network users

Implement data, software and hardware security procedures

Perform routine network start up and close down and maintain control records

Perform data backups and disaster recovery operations

Implement network traffic and security monitoring software, and optimize server performance

Perform Web-server backup and recovery operations

Install, maintain, troubleshoot and upgrade Web-server hardware and software

Modify Web pages, applets and scripts

Respond to requests for help and information from Website visitors and Website designers

Set up local area networks and connections to the Internet

Computer and Technology Knowledge

Unix

Spreadsheet

MS Windows

Linux

Internet

Device drivers

Networking software

Networking hardware

Networking security

Extranet

Intranet

Servers

File management software

Presentation software

Communication software

MS Office

Desktop applications

Multimedia software

Health benefits

Health care plan

Dental plan

Vision care benefits