computer network technician

Communication Protocols

• SNMP

Work Setting

• Telecommunications service provider
• Telecommunications industry
• Internet Service Provider (ISP)

Specific Skills

• Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment
• Evaluate and install computer hardware, networking software and operating system software
• Operate master consoles to monitor the performance of computer systems and networks and to co-ordinate access and use of computer networks
• Load computer tapes and disks and install software and printer paper and forms
• Provide problem-solving services to network users
• Implement data, software and hardware security procedures
• Perform routine network start up and close down and maintain control records
• Perform data backups and disaster recovery operations
• Implement network traffic and security monitoring software, and optimize server performance
• Perform Web-server backup and recovery operations
• Install, maintain, troubleshoot and upgrade Web-server hardware and software
• Modify Web pages, applets and scripts
• Respond to requests for help and information from Website visitors and Website designers
• Set up local area networks and connections to the Internet

Computer and Technology Knowledge

• Unix
• Spreadsheet
• MS Windows
• Linux
• Internet
• Device drivers
• Networking software
• Networking hardware
• Networking security
• Extranet
• Intranet
• Servers
• File management software
• Presentation software
• Communication software
• MS Office
• Desktop applications
• Multimedia software

Health benefits

• Health care plan
• Dental plan
• Vision care benefits