Consultant – Telecommunications

Job Summary

Apex Systems, is currently hiring on a vacant job post of Consultant – Telecommunications based in Toronto Ontario Canada. Please read the job detail carefully before applying.

Job Title: Consultant – Telecommunications
Company Name: Apex Systems
Job Type: Full Time
Job Location: Toronto Ontario Canada
Salary:
Job Link Expiry: 2022-08-23
Posted on: jobsintelecom.net

Job Detail

Job#: 1278729

Job Description:

Consultant, Telecommunications

Apex Systems is a global IT services provider and our staffing practice has an opening for a Telecomunications consultant to place at our client, a Big Five Bank.

Client: Big Five Bank

Terms: Permanent Role

Location: Hybrid, Downtown Toronto– Close to Union Station

Application Process: It is best to apply via the medium on which you are seeing this posting. If you encounter technical difficulties submitting your resume, please send a Word version of your resume to Johanna Heffernan [email protected] and Chris Sporton [email protected] Please reference Consultant, Telecommunications.

Job Description

What You’ll Be Doing

As a member of the Enterprise Voice Support Team at this big 5 Canadian bank, you will take part in operations management, designing, building, and testing state of the art solutions for VOIP telephony, call recording, trade floor turret systems, and various voice technologies which will be leveraged by our users nation-wide in branches, main campus locations, and the trade floors across the globe. The role works on complex issues involving one or more technical areas, providing technical guidance to infrastructure teams regarding standards and best practices, working to resolve technical issues to determine root causes, recommending solutions with the general guidance from collaborate with senior infrastructure engineers and members of your team. The role exercises independent judgement and decision making within ownership of project task, change-task, applying standards and roadmaps for hardware and software to analyze technical requirements and recommend infrastructure solutions. Leading the work of other professionals and technicians, the role looks beyond the immediate operating plan to anticipate longer term business issues, devising new methods and procedures using strong analytic and creative thinking.

You will collaborate with a diverse team to create and build flexible, innovative solutions that deliver a best-in-class client experience.

The successful candidate will be responsible for reviewing and introducing new technologies and product categories as well as maintain existing ones.

How You’ll Succeed

• Subject Matter Expertise – You will act as a consultant and specialist in the voice telephony space. Your vast industry experience and knowledge of various technologies will be used to provide incident resolution, solution design, and continuous improvement opportunities.
• Vendor and Service Governance – You will ensure policies and standards are adhered to throughout the lifecycle of the product or service, and you will conduct routine vendor operational governance management. You will be responsible to review vendor contract commitments and deliverables annually.
• Strategy & Roadmap – You will provide engineering consultation, and leadership for various solutions aimed at strengthening and maturing our enterprise voice services, including service lifecycle management, currency, and optimizations.

Who You Are

• You can demonstrate experience in: IPC Unigy Voice Trading System, NICE Call Recording and Analytics Tools, Cisco Unified Communications Manager, Soft turrets and soft phones including IPC, Cisco, Cisco Jabber Soft-phones, Teams and Skype, SIP/SIP-T and PSTN Networking Technologies, Q931, QoS, MoS scores, Cisco Cube, Oracle and Audio-codes SBCs
• You’re passionate about people: You find meaning in relationships and surround yourself with a diverse network of partners. You build trust through respect and authenticity.
• You look beyond the moment: You make decisions and take actions that will make a difference today and tomorrow. You proactively seek new opportunities to define what’s possible
• You understand that success is in the details: You notice things that others don’t. Your critical thinking skills help to inform your decision making.
• You’re digitally savvy: You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends
• Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability

Interview Process: 2 Rounds of interview. One with the hiring manager and one panel style with the team.

This a great opportunity to join a Big Five Bank and continue your Telecommunication career in the financial domain. Be a part of a great work environment and colleagues who will help you succeed.

This is a position that impacts the bank enterprise wide with great opportunity for career growth within the bank.

If you are not a 99% match to the above, and want to be considered for other opportunities at our enterprise clients, register for our Talent Network where you can receive job alerts about new opportunities that match your interests.

Click here to Register for our Talent Network

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.

4400 Cox Road

Suite 200

Glen Allen, Virginia 23060

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] (Do not submit resumes or solicit consultants to this email address). Join our Talent Network! UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on of Apex Systems.
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