Customer Program Manager (M/F/X)

Job Summary

Mynaric, is currently hiring on a vacant job post of Customer Program Manager (M/F/X) based in Gilching. Please read the job detail carefully before applying.

Job Title: Customer Program Manager (M/F/X)
Company Name: Mynaric
Job Type: Vollzeit
Job Location: Gilching
Salary:
Job Link Expiry: 2022-08-29
Posted on: jobsintelecom.net

Job Detail

What awaits you at Mynaric

Our business is rapidly expanding, and we require an experienced Program Manager to work closely with our Business Development and Sales teams and internal Technical, Production and Manufacturing teams to help us execute/deliver on captured new business. This experience must include a proven customer point of contact track record that ensures customer expectations are met and delivered. We require exceptional individuals who desire to work in a fast paced, high-pressure environment. Individuals must be self-motivated and demonstrate the ability to work across cross functional teams and demonstrate leadership and organizational capabilities. The ideal candidate will thrive in a fast-paced, quick-turnaround, Team-based work environment and have the ability to handle multiple programs, across various geographies, involving multiple partners and customers.

Based in Gilching, Germany, we are expanding our team to focus on key strategic hires, to help focus on our go to market objectives in the U.S. One of our key markets is the space/satellite market represented by constellations of various sizes, in LEO, MEO and GEO orbits for both telecommunications and earth observations applications. Demand in upcoming years in both commercial and government market verticals requires onboarding of an experienced Program Management professional to execute and successfully deliver customer programs.

Duties/Responsibilities:

• Assume leadership role in Customer Program execution / delivery. Take over from deal/sale closure and plan for delivery against requirements and budgets.
• Establish and communicate overall program objectives, mission, vision and strategy
• Participates in customer meetings to define/refine requirements
• Defines a robust execution plan, including risk management, to deliver results that meet the customer’s needs and drive execution according to your plan
• Maintain fluency on the program contractual requirements, to include technical requirements, deliverables, milestones
• Maintain project schedules, risk analysis, procurement plans, subcontract management plans, project staffing plans, and budgets (direct costs, subcontracts, travel, etc.)
• Submit customer orders into Order Management Systems to ensure procurement of products
• Be diligent on, and document any, change requests (from the customer or supporting organizations) to ensure that appropriate scope or other contractual changes are implemented
• Ensure weekly reconciliation of program status vs. plan
• Report program updates regularly to executive team and our customers
• Track all internal and external deliverables, prepare and present formal and informal design and progress review presentations/documentation
• Lead applicable award fee and/or incentive fee activities to ensure understanding of all success criteria
• Build and manage customer relationships, communication, and advocacy
• Ensure program(s) meet the requirements of the contract – on time and on budget
• Monitor and reporting to senior leadership the progress of your program(s) to meeting their success criteria as well as the progress of each functional element of your assigned product
• Manage programmatic and technical risks – identifying potential issues and problems that could impact program performance
• Resolve issues regarding cost and schedule

What you bring with you

• 10+ years of direct experience in Aerospace Program Management related to technology products and solutions for commercial, civil and defense customers and agencies in the broader aerospace and satellite communications industries
• B.S. and preferably M.S. in one of the following engineering degrees:
• Aerospace Engineering
• Mechanical/Manufacturing Engineering
• Computer Sciences
• Electrical Engineering
• Experience in aerospace/satellite communications industry as a proposal professional for at least 10 years with diversity of experience in large corporate aerospace or technology-driven organizations as well as in small business environments and cultures
• Excellent written, interpersonal, verbal and listening skills. Ability to translate technical language to layman terms
• Concept-to-launch experience with one or more satellite or space or aviation programs/missions
• Experience with cost- and budget- constrained programs
• Experience with aerospace environments other than traditional, large prime contractors and agencies
• Experience with Intelligence Community and Department of Defense customer communities of various nations

What we offer you:

Have you always wanted to wear your favorite space outfit to work? Then you are exactly the right fit for us! Forget the office politics and come and work with inspiring colleagues from all over the world as you embark on an incredible journey with Mynaric to work on unique and challenging projects and make a real contribution to the future of connectivity.

We offer you permanent employment, varied areas of responsibility, and attractive employee benefits. Mynaric is absolutely committed to being an equal opportunity employer so we welcome applications from all qualified individuals regardless of ethnicity, sex, gender, disability, religion/belief, sexual orientation or age.

So if this sounds like the kind of place where you would like to work then apply today and be part of the company that is changing the world!

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