Customer Service + Sales Representative

HTX Strategies is seeking Customer Service + Sales Representatives who are able to respond to inquiries to clients, provide superb customer service and provide additional assistance. HTX Strategies provides growing opportunities for candidates that excel in Customer Service and Sales. We serve some of the largest brands in the telecommunication industry. This is a fun, challenging opportunity for those that seek personal and professional development.

Your responsibilities will include the following:

• Ability to navigate through applications including salesforce and other softwares
• Ability to work and respond to customer issues/complaints
• Provide assistance to new customers
• Up-sell to existing eligible customers
• Selling to existing and new customers
• Respond to customer requests in a timely fashion
• Track customer calls and client meetings for reporting purposes
• Memorizing training script and maintain client product knowledge
• Be open to receptive feedback and must be willing to change and improve behavior
• Provide an exceptional customer service experience
• Adhere to compliance regulations

Job Requirements:

• Willingness to learn and to take on new challenges.
• Excellent communication skills.
• Bachelor’s Degree preferred not required.
• Must be extremely willing to learn to manage a team.
• Must demonstrate excellent oral and written communication skills
• At least one year demonstrating superb call center or retail customer service experience.
• Must be a very positive individual.
• Excellent teamwork skills- must be willing to work in a team environment.
• Bilingual candidates encouraged to apply!

Job Types: Full-time, Part-time, Internship

Pay: $800.00 – $1,500.00 per week

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus pay
• Commission pay

Ability to commute/relocate:

• Houston, TX 77042: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person