Data Center Technician (Mandarin)

Work Location: Dallas Texas & Ashburn, Virginia
Department: Services
Job Title: Data Center Technician

Why Rahi ?

Rahi is a purpose driven company, where we consider our team as our most important asset. Rahi, headquartered in Silicon Valley was founded in 2013 and enables Digital Transformation through its portfolio of cutting edge IT Solutions & Services. Our mission is to enable customer success and create a collaborative, growth oriented culture for our team.

Rahi has consistently won Comparably’s Awards for Best Company Culture, Best Outlook and TOP 50 CEOs and management. Our culture is inclusive, open and we are big believers in giving back.

Want to be part of a high performance team that motivates you to excell and takes your career to newer heights?

Job Description:

• Work in customer’s Data center, providing 24×7 technical support.
• Install and configure from data link layer to application layer of the whole network system in the data center.
• Daily monitor and maintain the network, ensure network availability so that the remote users can have stable access to the servers.
• Engage in site layout, network construction planning, quality control and ensure data safety.
• Supervise server support specialist to diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.

Skills and Qualifications:

• Knowledge of L1-L7 network architecture, TCP/IP, Switching, Routing, and Optical communication technology
• Experience installing servers and their components including installing boards, cards, hard drives, and a diverse number of software products;
• Strong troubleshooting and communication skills to be able to analyze hardware and software problems; research and resolve complex issues; and interface with customers, manufacturers, and technical support staff;
• Ability to diagnose data communications problems with using specialized tools, test equipment, and software utilities;
• Extensive, successful experience interacting with both coworkers and customers;
• A+ and CCNA certifications; and/or training from applicable hardware and software manufacturers will be an asset;
• Knowing power and air flow system will be an asset;
• Fluency in Mandarin is a must.

REQUIREMENTS:

• Bachelor’s degree in Telecommunication, EE, Computer Science, or other related fields.
• Authorization to work in the United States.

Rahi’s Benefits ?

• Health and Wellbeing: Health, Dental, and Vision Care, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing Bonus Plan, 401k Plan with Company Matching, Life and Disability Insurance,
• Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement leave
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program
• Facilities : Onsite Gym, Stocked Kitchens, Massage Chairs, etc.

Rahi is an equal opportunity employer with Minorities, Women, Veterans, Differently Abled and does NOT discriminate on any basis. Rahi is a 100% sponsor of immigration needs.

Rahi has a vaccine requirement for all of its US and International workforce, excluding certain international regions. All new hires must be fully vaccinated before starting at Rahi. Appropriate religious and medical pre-exemptions must be discussed by the candidate and disclosed by the candidate, during the Pre-Hire process.

Job Type: Full-time

Pay: $55,000.00 – $60,000.00 per year

Schedule:

• 8 hour shift

Application Question(s):

• How fluent are you in Mandarin?

Work Location: One location