Director Program Management & Deployment (Telecommuting)

We offer remote work opportunities (AK, AZ, HI, ID, NV, NM, OR, TX, UT, VA, WA and WY only).

Are you interested in driving high-impact, enterprise wide healthcare projects? Do you have strong collaborative and business relationship building skills? If so, we might be a fit. TriWest Healthcare Alliance has been on a Mission to serve our nation’s Veterans, Service Members, and their families since 1996. We are looking for talented individuals with a unique blend of skills to advance our organization through project management.

Responsible for directing, managing and supporting innovative solution development and start-up of large, complex, cross-functional contracts, projects, programs and portfolio initiatives for an industry-leader supporting the healthcare needs of the nation’s Veterans and military members. Working directly with C-suite leaders, the Director plans and manages cross-functional, enterprise-wide solutions and initiatives as well as collaborates with other key internal/external stakeholders and partners to ensure customer expectations, deployment objectives and timelines are met. The Director applies recognized and creative program management knowledge and skills with the full support of the ePMO and corporate leaders and business owners. The Director leads a skilled deployment team of program managers, consultants and business analysts. Position reports to the Vice President, Planning and Program Management.

**Veterans, Reservists, Guardsmen, and military family members are encouraged to apply**

Education & Experience

Required

• Bachelor’s Degree in Healthcare or Business Administration, Management Information or related field; or equivalent background and experience
• 10+ years of Program Management experience, preferably in health service delivery managing the deployment of multiple levels of cross-functional projects simultaneously with proven track record of new business start-up and delivery
• Progressively responsible leadership experience to include formal supervision of direct and indirect staff
• High competency use of MS Office applications including Project, Visio, Excel, PowerPoint, Word, and other modern project management process tools
• Demonstrated large, cross-functional program design and deployment experience
• Eligible to hold Department of Defense security clearance

Preferred

• Master’s Degree in Healthcare or Business related discipline or equivalent background and experience
• Large, complex Department of Defense cross-functional program/project deployment launches
• Background/experience/assignment working Veteran’s Administration and/or Military Health System
• Project Management Professional (PMP) Certification
• SharePoint and Project Web Application Experience
• Veteran or military family member

Key Responsibilities

TriWest Director, Program Management & Deployment

• Execute project management process, deliverables and operational cadence in strict accordance with project management standards and best practices
• The Director has responsibility for the overall leadership, coordination and management for assigned program management and deployment, including:
• Enterprise-wide Program Deployments and Solution Oversight
• Identifying and Executing “Hot Shot” Tiger Team Initiatives
• High-Critical Risk/Issue Mitigation/Resolution
• Performing Program/Project Plan Milestone Validations
• Subcontract Requirements and Scope of Work Development
• Contract Deliverables, Content and Compliance Review Management
• Preparation of Customer, Leadership and Board Reporting
• Facilitating Company and Customer Collaboration Opportunities
• Building Program Management Platforms and Processes
• Leverage excellent relationship building skills throughout program development, deployment and transition to operational excellence
• Lead assigned staff and external consulting resources. Ensure consistency of project execution to standards
• Lead the deployment of program deliverables. Collaborate effectively with internal resources, external stakeholders and key resource partners
• Anticipate issues and develop and execute solutions that meet business requirements
• Responsible for identifying and adjusting key resources and providing the direction required for meeting program objectives
• Track progress on all ongoing projects (issues, risks, schedule, changes, costs, and scope); provide updates to supervisors, executives and stakeholders as required
• Manage project schedules and task details
• Manage change and take active leadership in timely decision making

Competencies

Technical Skills

Manages the maintenance of standards, methods and processes for project execution, reporting and communication. Manage the creation of tools that will generate executive briefing and early alert reports related to potential issues. In depth knowledge of PMBOK project management knowledge, processes and skills to understand issues and technologies involved with successful project delivery

Team-Building / Team Player

Influence the actions and opinions of others in a positive direction and build group commitment

Problem Solving / Analysis

Ability to solve problems through systematic analysis of processes with sound judgment; has a realistic understanding of relevant issues

Organizational Skills

Ability to organize people or tasks, adjust to priorities, learn systems, within time constraints and with available resources; Detail-oriented

Multi-Tasking / Time Management

Prioritize and manage actions to meet changing deadlines and requirements within a high volume, high stress environment

Leadership

Successfully manage different styles of employees; Provide clear direction and effective coaching

Information Management

Ability to manage large amounts of complex information easily, communicate it clearly, and draw sound conclusions

Independent Thinking / Self-Initiative

Critical thinkers with ability to focus on things which matter most to achieving outcomes; Commitment to task to produce outcomes without direction and to find necessary resources

High Intensity Environment

Ability to function in a fast-paced environment with multiple activities occurring simultaneously while maintaining focus and control of workflow

Empathy / Customer Service

Customer-focused behavior; Helping approach, including listening skills, patience, respect, and empathy for another’s position

Coping / Flexibility

Resiliency in adapting to a variety of situations and individuals while maintaining a sense of purpose and mature problem-solving approach

Communication / People Skills

Ability to influence or persuade others under positive or negative circumstances; Adapt to different styles; Listen critically; Collaborate

Coaching / Training / Mentoring

Actively foster actions required for desired business outcomes through ongoing constructive feedback

Taking Care of Our Nation’s Veterans.

It’s Who We Are. It’s What We Do.

Do you have a passion for serving those who served?

Join the TriWest Healthcare Alliance Team! We’re On a Mission to Serve®!

Our job is to make sure that America’s heroes get connected to health care in the community.

At TriWest Healthcare Alliance, we’ve proudly been on that important mission since 1996. For more information about TriWest, please explore our website at www.triwest.com.

More about working at TriWest Healthcare Alliance

We’re more than just a health care company. We’re passionate about serving others! We believe in rewarding loyal, hard-working people who are willing to learn as they grow. TriWest Healthcare Alliance values teamwork. Join our team, fulfill your responsibilities, and you also be considered for frequent pay raises, overtime opportunities to earn even more, recognition and reward programs, and much more. Of course, we also offer a comprehensive and progressive compensation and benefits package that includes:

• Medical, dental and vision coverage
• Generous paid time off
• 401(k) Retirement Savings Plan (with matching)
• Short-term and long-term disability, basic life, and accidental death and dismemberment insurance
• Education Reimbursement
• Paid Volunteer Time

TriWest Healthcare Alliance is an equal employment opportunity employer. All qualified applicants are considered for employment, without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic made unlawful by applicable federal, state, or local laws.

Are you ready to make a difference in the lives of our nation’s heroes?