Enterprise/AOC Network Administrator

Thank you for your interest in joining our team! This position will be providing the support to the Combined Air Operations Center (CAOC.) Our team works hard to ensure that the warfighter is able to complete the mission and ensure success through our dedication to the task, being determined to do the job right and dependable whenever called upon. Serving at either the CONUS location at Shaw AFB, located in Sumter, SC as well as OCONUS at Al Udied Air Base, Qatar.

REQUIREMENTS:

• BA/BS (or equivalent experience) and 0+ years of experience.
• Security+ CE
• CCNA

AOC Network Administration Support

• Position shall install, operate, maintain, administer and manage AOC Weapons System network infrastructure, datalinks and systems to ensure services are operational and available with minimal interruption. This includes the switches, routers, encryption devices, cabling and other equipment providing connectivity supported by 609 ACOMS and 609 EACOMS
• Provide Tier 2 technical support (diagnosis, analysis and troubleshooting and resolution for more complex network, client and end-user connectivity issues escalated by Tier 1 technical support staff)
• Add and remove client devices from networks
• Update and patch network equipment, firmware and software to ensure configuration and cybersecurity compliance
• Operate and maintain access control systems; and manage and configure MAC address authentication
• Administer network administrative accounts and access
• Operate and maintain network monitoring and analysis tools; and detect, analyze and resolve network infrastructure and systems problems
• Monitor and control network performance, utilization and capacity to ensure optimal performance, availability, serviceability and recoverability; and report any vulnerabilities or deficiencies to 609 ACOMS and 609 EACOMS government technical representatives
• Evaluate current infrastructure, research current technologies/solutions; and provide hardware/software upgrade and replacement recommendations for end-of-life/end-of- support COTS products to 609 ACOMS and 609 EACOMS government technical representatives
• Assist with the tracking and management of COTS licenses, warranties, service level agreements renewals for network equipment and software
• Support existing and new network cabling/wiring infrastructure (fiber and copper) to include installing, testing, troubleshooting, repairing and replacing cabling/wiring; and ensure cabling/wiring and patch panels are properly installed and labeled IAW Telecommunications Industry Association and Electronic Industries Alliance (TIA/EIA) and local standards
• Assist with circuit actions to include preparing and coordinating requests for service; engineering, installing, testing and accepting or removing circuits per Telecommunications Service Orders; and preparing and maintaining circuit documentation and historical records
• Update and maintain AOC network configuration and connectivity drawings, diagrams and engineering and installation documentation, and publish semi-annually
• Develop and submit an AOC Network Monthly Status Report

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