Field Operations Technician

Title: Field Operations Technician

Location: Pensacola, FL

Duration: Contract

Compensation: $30-35/HR

Work Requirements: US Citizen, GC Holders or Authorized to Work in the US

Overview:
TekPartners and Genuent are becoming INSPYR Solutions. As a trusted leader in the IT staffing industry, we have many of the most sought-after information technology positions available. With our years of experience and industry knowledge, you can trust us to place you in the right position. We currently have an opportunity in the Fort Wayne, IN area.

Skillset / Experience:
You are a skilled Field Operations Technician with over 5 years’ experience working in telecommunications and utilizing your technical background to work on restoration activities, preventative maintenance, and installation. Your emphasis on building trust with clients and providing a best-in-class approach to customer service will be the foundation for success. You will perform installation, repair, configuration and testing of moves, additions, changes and disconnects (MACD) on various Nortel, Fujitsu, Alcatel and similar products to support customer optical, electrical, voice and data services. Additionally, you will test circuits using optical time domain reflectometers (OTDR).

As a Field Technician you will be part of a fast-paced customer focused culture that provides the opportunity to work in a self-managed work environment, by performing installations and repairs of telecommunications services.

We support our employees with training to develop skills, knowledge, and abilities.

We offer an industry-leading benefits package, ongoing employee training and development, team building and career growth opportunities.

Essential Responsibilities:

• Provide high level customer service, ensuring that any escalations or concerns are addressed professionally
• Drive to and from business customer locations in a defined geographic area performing installation and repair of internet, copper and fiber cabling, rack mounted routers, demarcation extensions, etc.
• Receive and complete work orders from a centralized dispatch center ensuring that routes are efficient, and that service is delivered in a timely manner
• Operate equipment and vehicle in a safe manner, ensuring adherence to Ledcor’s safety program
• Interact with customers in a professional and courteous manner to ensure that their work orders are completed as requested
• Troubleshoot technical issues such as install cable runs, swap out cards, install data circuits for internet connections
• Trace and locate appropriate telecommunications links, which could involve working in confined spaces (attics and crawl spaces) and climbing ladders
• Ensure vehicle, test equipment and tools are maintained in excellent condition

HIRING MANAGER: Looking for an ISP Technician with experience in OTDR Testing, OTDR Traces, card swaps, clean scopes, network backhaul, customer on-premise work, nodl, high capacity backbone

Our benefits package includes:

• Comprehensive medical benefits
• Competitive pay, 401(k)
• Retirement plan
• …and much more!

About INSPYR Solutions:
TekPartners and Genuent are becoming INSPYR Solutions. As a leading information technology partner, we connect top IT talent with our clients to provide innovative business solutions through our IT Staffing, Professional Services, and Infrastructure Solutions divisions. We understand and value the unique needs of highly-skilled information technology professionals in the industry and always strive to stay above the curve. Our company was founded on the following core values: Be the Best, Understand the Urgency, Never Ever Give Up, Have the Courage to Excel, and Make a Contribution. We take pride in our business model and strive to create a positive workplace environment through an exemplary culture.

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.