Field Service Technician

IDC Communications (on behalf of Bell MTS) is currently looking for energetic customer service-oriented Telecommunications (Copper/Fiber) Field Service Technicians (contract basis). Contractors must supply own tools, and a reliable work vehicle (white) that can support a 28 ft. fiberglass ladder.

Potential earnings for this opportunity are between $50,000 and $130,000/per year.

Selected applicants will install, diagnose, maintain fiber, and copper networks (Internet, Phone, TV) and associated components, as well as be customer-focused, responsible, results orientated and providing a positive customer experience every time. IDC Communications requires Contractors to work evenings, weekends, and statutory holidays.

Preferred Qualifications:

• Experience with Installation, repairs and maintaining Fiber and Copper Networks.
• Experience with troubleshooting Copper and Fiber Networks
• Experience with installing data and voice cabling (Cat5e & Cat 6)
• Experience with installing copper and fiber aerial drops from pole and attaching them to the house.
• Ability to distinguish colors.
• Ability to climb ladders at least 28′ high.
• Own reliable vehicle (must be white in color and less then 10 years old).
• Proof of contractor insurance
• Crimp and terminate Cat5e RJ45 connector
• Strong command of the English language – both spoken & written
• Neat appearance and good customer service skills
• Ability to work independently
• Ability to accommodate a variety of assignments at various locations
• Maintain a valid Manitoba driver’s license
• Physically fit, including the ability to lift heavy objects, tools and climb a ladder
• Must be able to pass a criminal background check (Triton)

Desired Skills:

• Good understanding of Computers
• Must have a mobile phone for work purposes
• Installing, troubleshooting, and servicing home internet systems/products in customer’s home
• Contractors will interact with consumers daily and should be comfortable and able to effectively communicate/train customers
• The following training will be provided: Fall Protection, ladder safety & WHIMS certification.

Responsibilities:

• Comfortable using handheld tools and working at heights
• Maintaining stock of all parts, supplies, and equipment
• You will be exposed to a variety of weather elements including heat, cold, wind, and rain
• Installation, termination, & testing of Cat5e cable
• Follow safe drilling practices
• Willing to work flexible schedules including daytime, evenings and weekends
• Follow safe work practices
• Willing to travel
• Willing to finish online training at your own time

Tools & Safety Gear:

• Safety Footwear
• Safety Vest
• Hard Hat & Safety Glasses
• All necessary tools of the trade
• EXFO copper/fiber test meter will be provided.

If you enjoy working with the public, and have a strong desire for personal and financial growth, apply today!

IDC Communications welcomes applications from people with disabilities. Applicants may request reasonable accommodation related to the materials or activities used throughout the selection process.

IDC Communications is committed to diversity, equity, and inclusiveness. If you belong to an employment equity group, and wish that to be considered in your application, please indicate that in your submission.

Job Types: Full-time, Casual

Salary: $50,000.00-$130,000.00 per year

Benefits:

• Casual dress
• Company events
• Dental care
• Employee assistance program
• Extended health care
• On-site parking
• Vision care

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Holidays
• Night shift
• On call
• Weekend availability

COVID-19 considerations:
All field service technicians are required to wear masks while in customers homes. PPE is provided, along with sanitizer and extra daily sanitizing protocols.