Field Service Technician- Bucyrus, OH

JOB TITLE: Field Service Technician

Willing to train candidates who have a positive attitude, interest in technology and the desire to provide excellent customer service!

GENERAL JOB OVERVIEW

The Field Services Technician will perform installations at customer locations for wireless internet, phone, and tv services.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Perform installations at customer locations for wireless internet, phone, and tv services
• Perform service calls to customer locations to repair wireless internet, phone, and tv services and equipment
• Install and adjust wireless internet radios and satellite dishes
• Install and replace ethernet and coax cabling in and around building structures
• Configure routers and router technologies
• Assist customers with connecting devices to the internet, set up tv receivers and remotes, and repairing other problems related to internet, phone, and tv services
• Will be required to travel to Evansville, IN to obtain inventory for jobs

COMPENTANCIES

• Climb and scale small towers or buildings, roofs, tv towers, ladders from 22-30 ft tall
• Basic understanding of technology and networking
• Must possess excellent customer service skills
• Must be able to handle and resolve complaints in a timely manner
• Must have active listening skills
• Valid Driver’s License
• Good Driving Record

REQUIRED EXPERIENCE AND EDUCATION

• High School Diploma or GED
• Construction or hands-on outside work experience
• Candidates with experience with Agile Networks, Level-3, TSC, NK Telco, Amplex, Blue Sky and other WISPs or cable companies in your area are desired.

WORK ENVIRONMENT

• Indoor and Outdoor work
• Must work in most weather conditions

PHYSICAL DEMANDS

• Walk, stand, climb, bend, stoop, crawl, lift, drive, sit, listen
• Fit and crawl in tight spaces such as crawl spaces and basements
• Climbing 22-30 ft heights on ladders
• Driving Vehicle

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Holidays
• Monday to Friday
• Overtime
• Weekend availability

Education:

• High school or equivalent (Required)

Experience:

• Telecommunication: 1 year (Preferred)
• Field Service Technician: 1 year (Preferred)

Language:

• English (Required)

License/Certification:

• Driver’s License (Required)

Willingness to travel:

• 75% (Required)

Work Location: On the road