FTTH OSP Maintenance Technician

Job Summary

Under general supervision the FTTH OSP Maintenance Technician repairs and maintains the fiber backhaul and distribution cable services from head end to customer’s electronic devices. Supports and mentors lower-level technicians and fulfills service and installation as needed to exceed our clients needs.

Requirements

• Provide quality internal and external customer service reflecting the Company values
• Troubleshoot and repair the distribution network from headend to customer’s electronic devices
• Has experience working in FTTH and/or RFoG networks
• Maintain network integrity through preventive maintenance
• Resolve issues at installation and on scheduled service call from customer’s electronic devices to enclosures
• Use automated routing system or plans daily route; requisitions equipment and supplies; stock company vehicle
• Meet scheduled appointment windows
• Complete work orders and other documentation on paper or by mobile device
• Use small hand tools, power tools, meters, and other test equipment
• Maintain and secure company truck and equipment
• Work on regularly scheduled days as well as unscheduled days and beyond regular work hours as required
• Perform other duties as assigned
• Participate in on call rotation

Qualifications

• High school diploma or equivalent
• Appropriate valid driver’s license and driving record within Company standards. Ability to obtain current DOT (Department of Transportation) medical card, must comply with all applicable DOT requirements
• Ability to drive Company vehicle in a safe and responsible manner
• Qualified to obtain all necessary licenses required by the state in which he/she is installing and/or servicing security services (if applicable)
• Knowledge of basic mathematics
• Knowledge of basic electronics
• Skill in using a Windows-based computer
• Ability to comprehend and operate appropriate testing equipment
• Ability to prioritize and organize effectively
• Ability to work independently and with others
• Bi-lingual proficiency preferred in some locations
• Ability to communicate in person, telephone, and virtual meetings
• Vision ability: close vision, peripheral vision, and ability to adjust focus; ability to differentiate between different sizes and colors of wires
• Hand and finger dexterity to carry and to use tools and equipment as necessary
• Ability to work while standing 50 – 70% of the time
• Ability to use any equipment in a safe manner, in accordance with company, industry and regulatory standards
• Ability to safely lift 75 pounds
• Ability to carry, climb and operate extension ladder, (approx. 28 ft high and 75 pounds)
• Ability to climb poles using gaffs, hooks and climbing belt (weight limit of 350 pounds) as needed
• Ability to work in confined spaces such as crawlspaces and attics by crawling, bending, reaching, twisting

Working Conditions

• Work indoors in poorly ventilated areas such as attics during extreme heat
• Work performed near power lines and electricity
• Work, including travel, outdoors in adverse weather conditions day or night
• Exposure to dust, dirt, noise, insects, cleaning solutions

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

License/Certification:

• Driver’s License (Required)

Work Location: On the road