ICT Senior Assistant

Application deadline: 9 March 2023

Duty Station: Valencia, Spain

Contract level: LICA5

• * Qualified female candidates are strongly encouraged to apply!!!
• *** * THIS IS A LOCAL POSITION FOR WHICH ONLY APPLICANTS WHO ARE SPANISH OR EUROPEAN UNION CITIZENS OR APPLICANTS WHO POSSESS A VALID RESIDENCE AND WORK PERMIT IN SPAIN ARE ELIGIBLE FOR CONSIDERATION****
• *CANDIDATES WITH NO UNITED NATIONS OR UNOPS EXPERIENCE ARE STRONGLY ENCOURAGED TO APPLY

Functional Responsibilities:

Under the overall supervision of UNOPS Senior Programme Manager and technical coordination of the Server Virtualization Officer, the ICT Senior Assistant will be performing the following functions:

• Assist in installing, configuring and maintaining ELK stack for log management and analysis.
• Provide network support on protocols such as TCP/IP, DNS, DHCP, and VLAN.
• Troubleshoot and resolve network connectivity issues.
• Work with Linux and Windows operating systems and common command-line tools.
• Assist on cloud-based infrastructure, such as AWS or Azure.
• Support Git and version control best practices.
• Assist on DevOps and related tools such as CI/CD pipeline, Ansible, Puppet or Chef.
• Support in configuring network security devices such as Firewall, VPN, and IDS/IPS
• Assist on virtualization technologies like VMware, Hyper-V, or KVM
• Provide support with monitoring and alerting tools such as Nagios, PRTG, or Zabbix.
• Perform other duties as may be reasonably required and in line with the incumbent’s scope of services above.

Monitoring and Progress Controls

The ICT Senior Assistant assists in resolving performance issues after the deployment of applications, services and infrastructure providing a comprehensive analysis approach that all teams can benefit from during the service operation phases. The framework includes continuous performance analysis, infrastructure and services assessments and comparison against their definition as well as performance analysis and optimization of the same infrastructure and services from the customer’s side.

Education
⦁ High school diploma is required
⦁ Bachelor’s degree in Computer Science or a related field is desired but not required.
⦁ Industry certifications, such as CompTIA Network+, CCNA, or MCSA, are a plus.

**Experience

Required experience:**

⦁ A minimum of 5 years of progressively responsible experience in the field of information technology and/or telecommunications and systems
⦁ A minimum of 2 years of experience working with ELK (Elasticsearch, Logstash, and Kibana)
⦁ A minimum of 2 years of strong knowledge of network administration, including experience with routers, switches, or firewall configuration

Desired experience: The following experience is optional. Candidates who do not have it are welcome to apply)

⦁ Familiarity with Linux and Windows operating systems
⦁ Experience with cloud-based technologies, such as AWS or Azure
⦁ Basic knowledge of Git and version control best practices
⦁ Familiarity with DevOps principles and tools such as Ansible,
⦁ Strong problem-solving skills and the ability to troubleshoot technical issues
⦁ Excellent communication and interpersonal skills

Language:

⦁ Fluency in English (speak, read and write) is required.