ICT Senior Assistant

Background Information – Job-specific

**** THIS IS A LOCAL POSITION FOR WHICH ONLY APPLICANTS WHO ARE SPANISH OR EUROPEAN UNION CITIZENS OR APPLICANTS WHO POSSESS A VALID RESIDENCE AND WORK PERMIT IN SPAIN ARE ELIGIBLE FOR CONSIDERATION****

* FEMALE CANDIDATES ARE STRONGLY ENCOURAGED TO APPLY

UNOPS supports partners to build a better future by providing services that increase the efficiency, effectiveness and sustainability of peace building, humanitarian and development projects. Mandated as a central resource of the United Nations, UNOPS provides sustainable project management, procurement and infrastructure services to a wide range of governments, donors and United Nations organizations.

The New York Portfolios Office (NYPO) supports the United Nations Secretariat, as well as other New York-based United Nations organizations, bilateral and multilateral partners in the delivery of UNOPS mandate in project management, infrastructure management, and procurement management.

The Sustainable Development Cluster (SDC) supports diverse partners with their peacebuilding, humanitarian and development operations. It was formed by combining the following portfolios: Grants Management Services (GMS), UN Technology Support Services (UNTSS), Development and Special Initiatives Portfolio (DSIP) It provides Services to partners’ programmes that are designed, structured, and managed with a global perspective and primarily serving partners that are headquartered in New York. The SDC has a footprint of approximately 125 countries.

UNOPS has signed a service-based agreement with the UN Secretariat to provide ICT services and this position will support that scope of service.

The incumbent of this position will be a personnel of UNOPS under its full responsibility.

Functional Responsibilities

Under the overall supervision of UNOPS Senior Programme Manager and technical coordination of the Server Virtualization Officer, the ICT Senior Assistant will be performing the following functions:

• Assist in installing, configuring and maintaining ELK stack for log management and analysis.
• Provide network support on protocols such as TCP/IP, DNS, DHCP, and VLAN.
• Troubleshoot and resolve network connectivity issues.
• Work with Linux and Windows operating systems and common command-line tools.
• Assist on cloud-based infrastructure, such as AWS or Azure.
• Support Git and version control best practices.
• Assist on DevOps and related tools such as CI/CD pipeline, Ansible, Puppet or Chef.
• Support in configuring network security devices such as Firewall, VPN, and IDS/IPS
• Assist on virtualization technologies like VMware, Hyper-V, or KVM
• Provide support with monitoring and alerting tools such as Nagios, PRTG, or Zabbix.
• Perform other duties as may be reasonably required and in line with the incumbent’s scope of services above.

Monitoring and Progress Controls

The ICT Senior Assistant assists in resolving performance issues after the deployment of applications, services and infrastructure providing a comprehensive analysis approach that all teams can benefit from during the service operation phases. The framework includes continuous performance analysis, infrastructure and services assessments and comparison against their definition as well as performance analysis and optimization of the same infrastructure and services from the customer’s side.

Education/Experience/Language requirements

*FEMALE CANDIDATES ARE STRONGLY ENCOURAGED TO APPLY

*CANDIDATES WITH NO UNITED NATIONS OR UNOPS EXPERIENCE ARE STRONGLY ENCOURAGED TO APPLY

Education
⦁ High school diploma is required
⦁ Bachelor’s degree in Computer Science or a related field is desired but not required.
⦁ Industry certifications, such as CompTIA Network+, CCNA, or MCSA, are a plus.

Experience

Required experience:

⦁ A minimum of 5 years of progressively responsible experience in the field of information technology and/or telecommunications and systems
⦁ A minimum of 2 years of experience working with ELK (Elasticsearch, Logstash, and Kibana)
⦁ A minimum of 2 years of strong knowledge of network administration, including experience with routers, switches, or firewall configuration

Desired experience: The following experience is optional. Candidates who do not have it are welcome to apply)

⦁ Familiarity with Linux and Windows operating systems
⦁ Experience with cloud-based technologies, such as AWS or Azure
⦁ Basic knowledge of Git and version control best practices
⦁ Familiarity with DevOps principles and tools such as Ansible,
⦁ Strong problem-solving skills and the ability to troubleshoot technical issues
⦁ Excellent communication and interpersonal skills

Language:

⦁ Fluency in English (speak, read and write) is required.

Competencies

Treats all individuals with respect; responds sensitively to differences and enc…

Contract type, level and duration

• Contract type: Individual Contarctor Agreement (ICA)
• Contract level: Local ICA Support,(LICA 5)
• Contract duration: Ongoing ICA – ‘Open-ended, subject to organizational requirements, availability of funds and satisfactory performance.’

For more details about the ICA contractual modality, please follow this link:
https://www.unops.org/english/Opportunities/job-opportunities/what-we-offer/Pages/Individual-Contractor-Agreements.aspx

Additional Information

• Please note that UNOPS does not accept unsolicited resumes.
• Applications received after the closing date will not be considered.
• Please note that only shortlisted candidates will be contacted and advance to the next stage of the selection process, which involves various assessments.
• UNOPS embraces diversity and is committed to equal employment opportunity. Our workforce consists of many diverse nationalities, cultures, languages, races, gender identities, sexual orientations, and abilities. UNOPS seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce.
• Qualified women and candidates from groups which are underrepresented in the UNOPS workforce are encouraged to apply. These include in particular candidates from racialized and/or indigenous groups, members of minority gender identities and sexual orientations, and people with disabilities.
• We would like to ensure all candidates perform at their best during the assessment process. If you are shortlisted and require additional assistance to complete any assessment, including reasonable accommodation, please inform our human resources team when you receive an invitation.

Terms and Conditions

• For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post.
• For retainer contracts, you must complete a few Mandatory Courses (they take around 4 hours to complete) in your own time, before providing services to UNOPS. For more information on a retainer contract here.
• All UNOPS personnel are responsible for performing their duties in accordance with the UN Charter and UNOPS Policies and Instructions, as well as other relevant accountability frameworks. In addition, all personnel must demonstrate an understanding of the Sustainable Development Goals (SDGs) in a manner consistent with UN core values and the UN Common Agenda.
• It is the policy of UNOPS to conduct background checks on all potential personnel. Recruitment in UNOPS is contingent on the results of such checks.

How to apply

https://jobs.unops.org/Pages/ViewVacancy/VADetails.aspx?id=25547#5