Addison Group
Sr. Telecom/Voice Engineer
Houston, TX – 2 days onsite
Direct hire
Pay up to $125K plus bonus (DOE)
Our global organization is looking to add to their telecom team. Although this company is owned by a global organization, they still function as a small company with big company benefits. There is a lot of opportunity for advancement, good benefits, etc. This person will be joining a team of 22 that includes telecom and engineer professionals.
The client is going through an upgrade/conversion from Genesys i3 to Genesys RCM. This person will ensure the contact center runs during the implementation of the new system over the next few years. Requirements:
- Genesysi3
- Genesys RCM
- AVAYA CM
- NICE
- WFM
- Good understanding of Contact center technology
- Previous experience supporting the Interactive Intelligence phone system with multiple call centers, in a large enterprise network.
- Designing, developing, implementing, and supporting Interactive Intelligence technologies that include IVR, Dialer, Recorder, Attendant, and Administrator.
Since this is a current vacancy, they are eager to hire someone sooner than later. Apply Now!!
No third parties, no C2C
IND 005-009
Quick Apply
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