Department of Fish and Wildlife
Initial Posting Date:
01/23/2023
Application Deadline:
02/06/2023
Agency:
Department of Fish and Wildlife
Salary Range:
$4,452 – $6,732
Position Type:
Employee
Position Title:
Information Systems Specialist 4 (Telecommunications Specialist)
Job Description:
Make a Difference in Oregon’s Natural Resources!
Help the Oregon Department of Fish and Wildlife fulfill its mission: To protect and enhance Oregon’s fish and wildlife and their habitats for use and enjoyment by present and future generations.
This position is with the Information Systems Division of the Oregon Department of Fish and Wildlife (ODFW) located in Salem.
Are you an IT professional with a passion for supporting and implementing telecommunications solutions? If so, we are looking for a dynamic individual to join our team as a Network/Technical Services Specialist in the Salem headquarters office! Apply today!
If you enjoy the outdoors, Oregon is the place for you. We have glaciated mountain peaks to the east, the Pacific Ocean to the west and the massive Columbia River Gorge to the north. You can fish 365 days a year, and there is hunting for big game, waterfowl, and game birds. The Oregon coast attracts thousands of people who clam, crab and fish in the ocean for halibut, salmon, and tuna. The outdoor opportunities are endless when it comes to fish and wildlife in Oregon, with adventures for the whole family to enjoy! To learn more about the department, the work we do, and see our beautiful state, view the following video at
https://youtu.be/8CjDPiPMGAk
Even if the outdoors is not for you, Oregon offers a rich cultural experience unique to the Pacific Northwest. Productive farmland and ocean resources, farmer’s markets, creative chefs and bustling restaurants, vineyards, and breweries make Oregon a foodie’s paradise. Music, museums, and community events help Oregonians celebrate its diversity as well as its connectedness. To learn more about what Oregon has to offer, visit
www.traveloregon.com
.
What you will do:
Communications/Operations:
- Performs day-to-day maintenance and support of agency voice and data communications devices and systems including installation, modification and testing of new and existing telecommunication devices, phone systems, network hardware and systems software in multiple locations.
- Performs monitoring of agency telecommunication and network systems. Identifies errors and performance problems.
- Establishes and maintains telecom services. Monitors, diagnose and repair data communication lines and network activity using diagnostic hardware and software for headquarters and 90+ ODFW office sites.
- Add networks and reserve network IP addresses for new office.
- Coordinates system updates and configuration changes with staff and external providers. Records these activities in service desk software.
- Provide cost estimates for field offices and headquarters on new installation and upgrades to existing systems.
Customer Assistance / Construct:
- Performs field site evaluations to insure locations meet safety and electrical requirements for equipment, data line and installation; contacts necessary technicians (electricians, cable installers, telephone companies, data communications vendors) as needed.
- Facilitates and coordinates work with local office coordinators, management, technical team members and employees
- Supports telecommunications equipment remotely or on site.
- Configure related telecommunication and network equipment.
- Order, configure, implement, and troubleshoot mobile devices.
- Coordinate and implement special projects as need in support of agency objectives
Communications / Planning:
- Coordinates the integration of new and established voice and data services across the ODFW enterprise
- Plans, coordinates, or implements security on devices, systems, and , networks in ODFW offices.
- Collaborates with supervisor, technical experts, and contract providers for the maintenance and expansion of agency data communications system layout and design including capacity planning, utilization, and compatibility.
The above statements are intended to describe the general nature and level of work being performed. They are not an exhaustive list of all responsibilities and duties required.
Working Conditions
- Performs a high volume of detailed, technical work in a variety of working environments. The person in this position operates with a high degree of independence; requires extensive travel when conducting site visits and training sometimes under inclement weather conditions. Required to lift and transport computer hardware, software, and data communications peripherals such as servers, switches, routers, terminals, PCs, monitors, printers, modems, cabling, etc. on a regular basis. This position requires a flexible work schedule that varies in the number of hours worked on a daily basis, but not necessarily each day, or a work schedule in which the starting and stopping times vary on a daily basis, but not necessarily each day, and does not exceed forty (40) hours in a workweek. Work exceeding 40 hours per week requires prior approval by the supervisor. May be required to work overtime or odd hours to meet workload demands. Must be able to coordinate activities with agency users and system professionals having different work shift hours.
- Requires a flexible work schedule that varies in the number of hours worked on a daily basis, but not necessarily each day, or a work schedule in which the starting and stopping times vary on a daily basis, but not necessarily each day. This includes working at all hours and workdays in excess of eight hours. Position is not eligible for overtime.
- This position has been designated to have authorized access to FBI CJIS systems or unrestricted access to a terminal that has LEDS capability, and/or to have direct responsibility to configure and maintain computer systems and networks with direct access to FBI CJIS systems, and/or to have direct responsibility to review, and/or be provided with a copy of a CHC print-out. To verify identification, the successful candidate shall be subject to a CJIS fingerprint-based record check and will need to complete an online security awareness training.
Criminal Records/DMV Check
Applicants are subject to both a criminal history and motor vehicles check. Driving is required for all positions. Out-of-state finalists will be required to present a current certified driving record for review to be considered for the position. Be prepared to obtain as soon as possible. You are expected to provide the out-of-state certified driving record before an offer can be made unless extenuating circumstances exist. Adverse background and/or driving information may disqualify you from further consideration.
Applicants are subject to both a criminal history and motor vehicles check. Driving is required for all positions. Out-of-state finalists will be required to present a current certified driving record for review to be considered for the position. Be prepared to obtain as soon as possible. You are expected to provide the out-of-state certified driving record before an offer can be made unless extenuating circumstances exist. Adverse background and/or driving information may disqualify you from further consideration.
NOTE: Within three days of hire, applicants will be required to complete the U.S. Department Homeland Security’s I-9 form confirming authorization to work in the United States. ODFW participates in E-Verify. ODFW is not able to support VISA sponsorships.
We are seeking applicants who meet the minimum qualifications and have the following skills and experience:
Minimum Qualifications:
- Three (3) years of information systems experience in telecommunications or network support; OR
- (b) An Associate’s degree in Computer Science, Information Technology, or related field, OR completion of a two (2) year accredited vocational training program in information technology or related field; AND one (1) year of information systems experience in telecommunications or network support.
Requested Skills:
- Technical expertise with PCs, voice/data communications hardware and systems software, networks, switches, routers, printers, modems, and peripherals.
- Understanding and better than working knowledge of all major aspects of telecommunications, systems integration, connectivity, and networking.
- A high-energy individual able to work well with and train people having varying levels of microcomputer experience. Must be a self-starter and able to work independently or in teams with strong written and verbal skills and exemplary organizational abilities.
Additional Information:
Your answers to the supplemental questions must be supported by the “Job History” section in your application or you may not be considered for this position. Resumes will not replace the completed “Job History” section in your online application. You may be disqualified if your experience listed in the “Job History” section does not include information used to: 1) meet the minimum qualifications of the job and 2) back up your answers to the supplemental questions. If any of the positions listed in your application are part time or seasonal, be sure to include the dates you worked (month and year) and the average amount of hours worked per week in the duties section. Only those individuals who most closely match the requested skills will be invited to an interview.
Note: You will be required to provide a copy of your official or unofficial transcripts (online transcripts are acceptable) during the selection process that show your name, the name/address of the institution, coursework with passing grades, and degree conferred (including date), if you are using education to qualify. Transcripts and cover letters can be attached to your application in the Resume/CV/Cover Letter attachments field when you apply. Cover letters may not be reviewed unless it is stated as a requirement in the job posting.
For helpful tips on filling out your job history, responding to the supplemental questions, and submitting your application,
click here
Internal Applicants: The contact information that is prefilled on your application is typically your work email and work phone number. Be sure to check your state email and Workday notifications for your status regarding the recruitment process. If you are away from the office or unable to check your state email account for an extended period, contact the HR Recruitment Unit and the hiring manager to let them know your personal email and phone number where you can be contacted. This will help to ensure you do not miss out on any correspondence that may be related to an interview. If you apply for a position as an internal applicant and then terminate while the recruitment is still in process, contact the Recruitment Unit to have your contact information updated.
External Applicants (non-state of Oregon employees): If you would like to retain a copy of this job posting, please print a copy before submitting your application. Once the job posting has closed, you will not be able to access the posting.
The job posting closes at 11:59 PM (PDT/PST) on the close date. After you submit your application, be sure to respond to the two questionnaires relating to public records requests and veterans’ preference immediately following your submittal. These questions are necessary to complete the application process.
Reasonable accommodations for interviews will be provided upon request to individuals with disabilities. If you are experiencing difficulty applying for this position or have questions, please contact the ODFW Human Resources office at 503-947-6051.
This recruitment will be used to establish a list of qualified people to fill the current vacancy and may be used to fill other vacancies as they occur.
The employee in this position will be represented by the Service Employees International Union (SEIU) and will be subject to all terms and conditions of the collective bargaining agreement. Pay and benefits on all job listings may change without notice.
Veterans – If you are an eligible veteran and you meet the qualifications, veterans’ preference points will be added to your score. For more information on veterans’ preference points visit
www.oregonjobs.org
and select Veterans resources under Resources. Please do not attach veteran documentation to your initial application, after you have applied you will be sent a task in your Workday account to provide your veteran documentation at that time.
Find information on
State of Oregon benefits
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More information about our agency can be found on our social media accounts and at
myodfw.com
and
https://www.dfw.state.or.us/
If you are passionate about natural resources, we invite you to join our team and assist with furthering ODFW’s mission by partnering with communities and sharing how our work has a positive effect on Oregon’s fish, wildlife and their habitats. ODFW is dedicated to cultivating a diverse and inclusive workforce as we strive to represent and better serve our neighboring communities. Our most important asset is our employees, and each person brings unique, different, and important contributions to the workplace and community we serve. With Oregon’s changing demographics, a workforce that reflects this change will make us stronger and create an opportunity for better decision making. Consider joining our team as we lead ODFW into the future!
The Oregon Department of Fish and Wildlife is an Equal Opportunity/Affirmative Action Employer
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