Inside Sales Administrator

Inside Sales Administrator

We are seeking a dedicated Inside Sales Administrator to provide excellent support to our sales team. Your daily job duties include preparing pricing documentation and quotes for customers, responding to customer calls and emails, and assisting the sales staff in completing customer paperwork. You will also follow up with customers to ensure they are satisfied with their products and services, input data into our customer management system, and generate other sales documents/reports as needed. We prefer candidates who have at least one year of experience in administrative roles.

Sales Administrator Duties and Responsibilities

• Process formal quotes for sales team
• Process orders via email and phone
• Check quotes, orders and invoices for accuracy
• Update sales and customer records, including entering sales contacts, information, notes, quotes into company CRM.
• Contact customers to answer customer questions/inquiries as needed. Research and follow up on inquiries that require more in-depth information.
• Provide sales materials to customers.
• Act as the point of contact among employees, customers, and other external partners.
• Manage internal documents with a high level of confidentiality and discretion.
• Maintain comprehensive and accurate records.
• Generate monthly sales reports

Other Important Skill & Attributes

• Exceptional communication and written skills with attention to details
• Self-directed and motivated
• Solid organizational skills, including time-management
• Ability to handle multiple tasks in a deadline-driven environment
• Strong customer service orientation
• Ability to work independently
• Intermediate to Advanced level on Microsoft Excel, Word, and Power Point
• Must be able to pass security background and drug test at time of hire and submit to random testing of both during employment period.

Education & Experience

• Associate’s or bachelor’s degree preferred, but demonstrated experience will also be considered
• 3+ years of experience as an Inside Sales Administrator or other administrative role
• Proficient with CRM software and Microsoft Office
• Strong knowledge of sales performance metrics and KPIs

This is an office-based position in Palmetto, FL.

Benefits:

• The company offers a SIMPLE IRA and health insurance

About Quest Controls

Quest Controls, Inc. designs, manufactures, and markets a complete family of remote surveillance products that provide monitoring, control, and test solutions for the telecommunications, cable, and commercial industries. The RSC 1000™, Osprey FMS® & TELSEC® product families provide alarm performance, monitoring, control, and test of a facility’s critical operating environment and equipment to maintain and ensure each facility’s smooth and continuous operation. Quest Controls, Inc. also provides installation services as well as 24/7 monitoring and service contracts. www.questcontrols.com

Please, no phone calls about this job. Recruiters, please do not contact this job poster. Please do not contact job poster about other services, products or commercial interests.

Job Type: Full-time

Pay: $37,000.00 – $42,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 3 years

Shift:

• Day shift

Supplemental pay types:

• Bonus pay

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Ability to commute/relocate:

• Palmetto, FL 34221: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Inside Sales Administrator or other administrative role: 3 years (Preferred)

Work Location: One location