IT Network Analyst

POSITION OVERVIEW:

The IT / Network Analyst position is responsible for maintaining, upgrading, and troubleshooting the data and telecommunications equipment at Pinnacle Technology Group. IT / Network Analyst will submit a weekly progress and work log to Nick Wasserman. The position must be proactive and take an aggressive approach to maintaining the integrity of data and telecommunications systems at Pinnacle. The IT / Network Analyst must be a reliable, self-starter that understands his importance as a Pinnacle team member.

ESSENTIAL FUNCTIONS:

• Assist in network design and implementation.
• Provide network support with a variety of operating systems.
• Install and configure computer network equipment.
• Maintain network connectivity of all computer workstations.
• Provide network support to users.
• Willingness to learn production equipment integration
• Maintain servers and associated hardware, applications, services, and settings.
• Develop and monitor policies for the use of network resources.
• Implement and manage disaster recovery and back-up.
• Evaluate and recommend security improvements and system upgrades.
• Participate in system implementation and maintenance
• Must be proficient in Microsoft office suite of products
• Monitor network to ensure optimal performance.
• Create and maintain network users/permissions.
• Test release of products to minimize user impact and ensure compatibility.
• Create technical support documentation for systems and applications.

KEY OBJECTIVES AND RERSPONSIBILITIES.

• Fundamental knowledge of networking concepts
• Proven network engineering, network operations, and network performance analysis skills
• Hands-on technical troubleshooting capabilities
• Ability to work independently under minimal supervision
• Knowledge of computing infrastructures
• Familiarity with server management and monitoring tools
• Exceptional critical thinking and problem-solving ability
• Proficiency with scripting languages
• Strong interpersonal skills to assist non-technical individuals with complex technical issues

EDUCATION/EXPERIENCE REQUIREMENTS:

• Associates degree in Computer Science or a related field
• 2+ years’ experience in a systems/network administration role
• Previous experience with Microsoft Windows Server 2008, 2012, and 2016 preferred
• Microsoft Office suite of products
• Previous experience with Cisco switches and routers preferred
• MCSE certification a plus
• CISSP, CCNA, or CCNP certification a plus

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

Reading Comprehension — Understanding written sentences and paragraphs in work related documents.

Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.

Oral Expression — The ability to communicate information and ideas in speaking so others will understand.

Pay commensurate with experience.

Job Type: Full-time

Pay: $45,000.00 – $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Application Question(s):

• Previous experience with Cisco switches and routers preferred. MCSE Cert. Preferred

Education:

• Associate (Preferred)

Experience:

• systems/network administration: 2 years (Required)

Work Location: One location