Kyndryl, Inc.

  • Contract
  • Anywhere

Austin, TX


Why Kyndryl

Our world has never been more alive with opportunities and, at Kyndryl, we’re ready to seize them. We design, build, manage and modernize the mission-critical technology systems that the world depends on every day. Kyndryl is at the heart of progress — dedicated to helping companies and people grow strong. Our people are actively discovering, co-creating, and strengthening. We push ourselves and each other to seek better, to go further, and we carry this energy to our customers. At Kyndryl, we want you to keep growing, and we’ll provide plenty of opportunities to make that happen.

Please be aware that we have the Kyndryl candidate zone hosted by IBM for a certain period. If you have applied for an IBM role previously, you will be able to log into the candidate zone using your previous IBM log in details. When in the candidate zone, you will be able to see your previous applications for both IBM and Kyndryl.

For further information on privacy, please visit www.kyndryl.com/privacy.

Your Role and Responsibilities

  • Continuous interaction with Netowrk Engineering squads and Vendors to maintain network availability and compliance with goal to drive critical items to completion in the area of Wide Area Network, Campus infrastructure and internet transport
  • Work with Business Unit and Stake Holders on requirements and communicating progress
  • Track project statuses, resolve roadblocks (resource constraints, requirement ambiguity, etc.), and communicate ongoing progress to stakeholders
  • Work with Operations and vendors on reported issues until completion, including Incident and Change Management
  • Create and Manage Capacity Dashboard to monitor key matrix required for Steady State operations model
  • Plan and deliver Network upgrades, installations of new products and supporting existing appliances
  • Provide technical guidance to project managers and lead architecture and hardware discussions with vendors
  • Candidates should be willing to research, learn and use new technology yet focused on deliverables
  • Coach and mentor less experienced team members, promote effective teamwork and support related initiatives
  • Experience of using and managing incident/change/problem/RCA process

If you are hired into a Colorado work location, the anticipated compensation range for the position $63,000 to $121,000 is based on a full-time schedule. Your ultimate compensation may vary depending on your job-related skills and experience. For part time roles, the compensation will be adjusted appropriately.

Required Technical and Professional Expertise

  • A minimum of 5 years’ experience in IT Infrastructure / Network Engineering with Cisco, Palo Alto or other large-scale vendor certifications.
  • IT related education (at least Bachelor level)
  • Excellent collaboration and communication skills, being able to lead in a global environment
  • Excellent ability to manage stakeholders
  • Extensive application support experience within WANs, LANs, Wireless.
  • Working technical knowledge of current network hardware, protocols, and standards.
  • Ability to operate network component analyzers, scanners, and testers.
  • Ability to provide direction, communicate and provide strong leadership to network vendors who provide products and services.
  • Demonstrate capability managing simultaneous projects, crisis situations, and successfully meeting deadlines.

Preferred Technical and Professional Experience

  • Project Management experience
  • IT engineering education
  • Cisco, Palo Alto or other large scale vendor certifications.
  • An understanding of contemporary and legacy security Network technologies.
  • Proven analytic skills and the ability to isolate and resolve complex issues.
  • Demonstrated ability to defend and support ideas.
  • Demonstrated communication skills.
  • Experience working across diverse teams to facilitate solutions

Required Education

Bachelor’s Degree

Preferred Education

Bachelor’s Degree

Being You @ Kyndryl

Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Other things to know

Kyndryl offers a wide range of resources for eligible employees to thrive both inside and outside of work. In addition to a competitive benefits program consisting of medical and life insurance, retirement plans, and time off, eligible employees may also have access to: ·12 weeks of paid parental bonding leave. ·Well-being programs to support mental and physical health. ·Financial programs that empower you to plan, save, and manage your money. ·Discounts on retail products, services, and experiences. We consider qualified applicants with criminal histories, consistent with applicable law. Kyndryl will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

Kyndryl’s Vaccination Policy

Beginning January 18, 2022, all employees working onsite at a Kyndryl, customer or partner location must be fully vaccinated against COVID-19. New hires meeting this criteria will be asked to submit proof of their vaccination status prior to the start of employment. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.

Primary Job Category

Technical Specialist

Role (Job Role)

Network Support Specialist

Employment Type

Full-Time

Contract Type

Regular

Position Type

Professional

Travel Required

No Travel

Company

(Y078) Kyndryl, Inc.

Is this role a commissionable / sales incentive based position

No

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