This position is responsible for supporting the operational and financial planning and analysis needs of an organization and provides integrated analysis of financial and operational metrics. This role is responsible for managing contractor workflow processes, ensuring efficient work order management throughout the life cycle of a work order. The role looks to improve and drive organizational efficiencies within the group, with a specific focus on administration & project management. This job requires cross-functional understanding of different verticals within the group, ability to connect dots, reduce friction in processes, communicate with and support senior leadership as needed. This is a high visibility role and requires a candidate who can think outside the box and develop processes to streamline operations for the group. The candidate should have an eye for detail, a creative mind and the ability to build and enhance processes and tools. Responsible for managing the successful development and execution of data-driven financial reporting and data analysis.

MAJOR DUTIES AND RESPONSIBILITIES

• Actively and consistently supports all efforts to simplify and enhance the customer experience
• Manage a Business Planning Analyst by coaching, counseling, and disciplining employees
• Manage contingent workforce processes in FieldGlass through the life-cycle of a contractor work order – from the initial job requisition, work order creation, contractor onboarding, work order management throughout contractors’ term of service, as well as finalizing and closing out completed work orders
• Management and oversight of the weekly contractor timesheet processes, ensuring timely and accurate submissions across the organization
• Act as a liaison to the Business Planning team in support of monthly financial reporting summaries and forecast trends related to department budget process
• Foster an environment which encourages the development of each employee
• Manage budget/forecast functions, development of models, reporting and analysis
• Provide oversight of complex data management including; reviewing, analyzing, and providing solutions and visibility of this data to department leadership
• Manage a team who gathers, analyzes, refines, validates, documents and maintains complex user stories and business requirements for all opportunity to cash order flow activities for all lines of business
• Assign projects and provide support to direct report Business Planning Analysts, up to and including reviewing performance and monitoring continuous improvement plans
• Accountable for the execution of departmental processes and methodologies
• Ensure complete analysis and understanding of interdependencies, business risks, risk mitigates that could impact or be impacted by the delivery of proof of concepts, new products, services, processes and/or support technologies
• Ensure all defined business rules/policies are documented, implemented as designed
• Responsible for directing analysis to include analyzing costs and metrics
• Perform other duties as requested

REQUIRED QUALIFICATIONS

Required Skills/Abilities and Knowledge

• Ability to read, write, speak and understand English
• Ability to work and model a high sense of ownership, collaboration, and execution excellence.
• Ability to prioritize and organize effectively
• Ability to work independently, as well as in a collaborative and dynamic team environment
• Ability to handle multiple projects and priorities
• Ability to analyze and interpret data
• Ability to quickly identify business problems/opportunities
• Ability to communicate orally and in writing in a clear and straightforward manner
• Ability to communicate with all levels of management and company personnel
• Ability to manage multiple projects at one time
• Ability to effectively present information to management
• Ability to make decisions and solve problems while working under pressure
• Ability to show judgment and initiative and to accomplish job duties
• Ability to make decisions and work collaboratively with others to solve problems
• Ability to supervise and motivate others
• Superior knowledge of software applications such as Word, Excel, etc.
• Knowledge of telecommunications industry preferred

Required Education

Bachelor’s degree in Business Administration or related field or equivalent experience

Required Related Work Experience and Number of Years

Accounting/Business Planning/Finance experience – 5+

PREFERRED QUALIFICATIONS

Preferred Skills/Abilities and Knowledge

Preferred Related Work Experience and Number of Years

Management or leadership experience – 2+

WORKING CONDITIONS

Office environment

FAN560 328451 328451BR