Manager- Telecom in Buffalo, New York

As part of National Grid’s continued commitment to safety, all new hires must be fully vaccinated against COVID-19. Anyone unable to be vaccinated, either because of a sincerely held religious belief or medical reason can request a reasonable accommodation.

About us

National Grid is hiring a Manager – Telecom for our Electric Division in NY. Candidates from the following locations: Liverpool, Syracuse, Albany, Buffalo NY. will be considered.
Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry.

Job Purpose

Overall general management responsibility for the operational and budget performance of the Telecom Operations Group.
Directly manage the Telecom Group employees and activities for this area.
Implement and monitor all company policies, procedures, standards, and labor agreements assigned to this area of responsibility.
Coordinate training for assigned area of responsibility.

Key Accountabilities

* Overall general management responsibility and complete accountability for the operational and budget performance of their assigned areas.
* Manage and monitor the work of the department supervisors and technicians maintaining National Grid core values of safety, efficiency, responsibility and service.
* Ensure that maintenance programs are completed to regulatory and company standards, including required documentation using approved databases and applications.
* Performs and documents all mandated NPCC and NERC reliability maintenance.
* Interact with Telecom Engineering to ensure all required standards and operating procedures are adhered to.
* Ensure all telecom disturbances are reviewed to verify the correct operation of the equipment.
* Develop and implement appropriate responses to all system conditions including equipment failures, outages, and storms.
* Manage all field investigations of telecom problems and ensure that all follow-up actions are executed in an appropriate time frame.
* Review plans and make recommendations and/or propose operational limitations to ensure the integrity of the telecom system.
* Provide technical support to Divisions and System Control Centers.
* Ensure departmental representation on all major project and initiatives.
* Ensure all project drawings and documentation are reviewed and necessary feedback is provided to ensure that all projects will result in the highest quality.
* Ensure team plays an active role in the development of project grade estimates for communication systems and associated equipment.
* Ensure team plays an active role in the development, review, and management of construction project plans including milestones, construction sequence and cut-over plans.
* Ensure that all test and maintenance procedures are designed to meet system standards, uncover any defects in engineering or construction while keeping telecom outages to a minimum.
* Employee recruitment, selection, training, and development.
* Manage employee performance for safety, quality, and efficiency environmental and ethical compliance.

Supervisory/Interpersonal- Experience Required

Develop and manage ongoing relationships with key internal and external stakeholders.
Inspiring commitment and engagement, continually improving long term performance.
Strong team building skills with the ability to lead, engage and motivate employees.

Qualifications

Bachelor’s Degree in Electrical Engineering or an equivalent combination of a degree and experience.
Ten years of experience in a telecommunications related field with a thorough knowledge of both telecom theory and application.
Strong knowledge of, or ability to learn, National Grid policies, procedures, standards, and labor agreements.
A high level of analytical, coaching and intervention skills and the ability to use creative problem-solving techniques in a team environment.
Strong Oral and Written communications skills.

More Information

Salary
$130,000-$150,000 a year

This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.

National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.