Southeastern Grocers
Overview:
Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.
Mgr, Telecommunications
Job Purpose
Job Purpose
Essential Responsibilities
Percent Of Responsibilities
Responsibility
% Of Time
Disclaimer
Qualifications
Required Education
Required Education
Course of Study
Preferred Education
Preferred Education
Course of Study
Relevant Experience
Relevant Experience
Supervisory Experience
Language Requirements
Language(s) Required
Language(s) Preferred
Knowledge, Skills & Abilities Required
Knowledge, Skills & Abilities Preferred
Environmental Factors
Department
Environmental Factors
Location and Travel Requirements
Location
Travel Percent, Overnight & Motus
Travel Percent
Overnight
Motus Eligible
Addendum
Space for unique knowledge, skills, and abilities or to accentuate differences between jobs with same titles in different departments.
Addendum
Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.
Mgr, Telecommunications
Job Purpose
Job Purpose
This role manages a team that installs, troubleshoots, repairs, and maintains telecommunications equipment and systems. This role also leads daily team activities and may spend a portion of time performing the work of those they manage.
Essential Responsibilities
Percent Of Responsibilities
Responsibility
% Of Time
Analyzes and resolves issues and needs as related to cost, design, and implementation of telecommunications networks/systems. Escalates in a timely manner to next level management when necessary to maintain agreed upon project/incident timelines. Coordinates information system priorities. Prepares reporting on incident and project resolution times and effectiveness.
30%
Manages, coaches, and develops team of telecommunications professionals.
20%
Develops and implements business plans, policies, and procedures. Collaborates with other departments to prioritize internal telecommunications needs including voice, data and/or video communication.
10%
Ensures the timely delivery of project deliverables, installation/upgrades, maintenance, and repairs. Evaluates results within business unit to determine if organizational objectives are being met.
10%
Assists in budget preparation process and helps ensure department stays within established budget.
10%
Serves as liaisons with internal departments, vendors and other third-party providers..
10%
Guides development and ensures compliance with telecommunication and engineering standards, policies, and guidelines. Stays knowledgeable of emerging trends and industry practices.
10%
Disclaimer
Performs other job-related duties as assigned.
Qualifications
Required Education
Required Education
Course of Study
Bachelor’s Degree or 4 Yrs Relevant Experience
IT related field
Preferred Education
Preferred Education
Course of Study
Master’s Degree
IT related field
Relevant Experience
Relevant Experience
Supervisory Experience
6 – 10 yrs minimum
1 – 5 yrs minimum
Language Requirements
Language(s) Required
Language(s) Preferred
English
English & Spanish
Knowledge, Skills & Abilities Required
- Strong knowledge with the varying manufacturers hardware and software portfolios to include Cisco, Avaya and FortiNet.
- Experience working with computer and networking equipment;
- Ability to multi-task, problem-solve, communicate effectively and strong analytical skills.
- Advanced knowledge of the following: LAN, MAN, WAN, TCP/IP protocols, routers, switches, gateways, Structured cabling standards: ETSI, TIA, EIA, ITU, Telecommunication Cloud capabilities.
- Previous management experience.
Knowledge, Skills & Abilities Preferred
- Hold existing Voice certifications e.g. CCNA-Voice or other major manufacturers certifications.
Environmental Factors
Department
Information Technology
Environmental Factors
SSC Light: Physical Demands: While performing the essential functions of this position, the associate is regularly required to sit, use hands or fingers to handle, hold or feel objects, tools or controls, talk, see, hear and perform repetitive movements with both hands. The employee is occasionally required to stand or walk on carpet, tile or concrete Working Conditions: Majority of the time will be spent indoors in a traditional office environment. Safety Risk Factors: The employee is rarely required to twist back and/or neck and walk on a slippery or cluttered floor surface. Overall Required Equipment a personal computer, telephone, printer, copy machine, fax machine and other general office supplies and equipment. Pulling Requirement 20 lbs. Lifting Requirement 20 lbs.
Location and Travel Requirements
Location
On Site
Travel Percent, Overnight & Motus
Travel Percent
Overnight
Motus Eligible
Occasional
Yes
No
Addendum
Space for unique knowledge, skills, and abilities or to accentuate differences between jobs with same titles in different departments.
Addendum
Varied Schedule
Quick Apply
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