Mobility Sales Support Manager

Mobility Sales Support Manager

CC3 Solutions, LLC (“CC3”) is one of Inc.’s 5000 fastest-growing private companies in America and sells telecommunication solutions to business customers, including dedicated Internet, VoIP, security, VPN, ethernet, and mobility. We are looking for a Mobility Sales Support Manager to provide exceptional customer service to our business customers.

Duties and Responsibilities

• Order entry
• Support device setup
• Answer questions related to product and rate plan pricing and promotions
• Recommend correct solution after assessing customer needs
• Communicate with customers about their wireless services via email and phone

Skills and Educational Requirements

• Strong passion for sales support and improving customer experience
• Meticulous attention to detail
• Ability to problem-solve
• Possess strong organizational, analytical, interpersonal, and communication skills (both verbal and written)
• Minimum of one (1) year of experience in customer service and the wireless industry
• Experience with AT&T wireless services and OPUS (preferred)
• Professional demeanor and good work ethic
• Multi-task in a fast-paced environment
• Ability to enter data into various electronic systems while maintaining the integrity and accuracy of the information
• Experience working both independently and in team environments

Physical Requirements

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

• Must be able to remain in a stationary position for long periods of time
• Must be able to operate a computer and other forms of office technology
• Must be able to effectively communicate

Equal Opportunity Statement

CC3 is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. CC3 strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law.

Disclaimer

The preceding job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this classification. The duties and responsibilities described above are not to be interpreted as being all-inclusive. Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Nothing in this job description changes the at-will employment relationship existing between CC3 Solutions, LLC and its employees.

Ability to commute/relocate:

• Des Peres, MO 63131: Reliably commute or planning to relocate before starting work (Required)

Job Type: Full-time

Pay: $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• St. Louis, MO 63131: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location