Network Administrator

Essential Functions

Our mission is simply stated: ERS offers competitive benefits to enhance the lives of its members. Each team member across the agency contributes to our ongoing success.

Seeking Network Administrator to perform duties that ensure the efficient and effective operation of agency Unified Communications (UC) and data networking systems and to maintain the integrity of agency UC and data networking systems. Work involves advanced (senior-level) UC and data networking tasks related to the IT systems lifecycle; this includes analysis, design, implementation, integration, evaluation, testing, documentation, training, monitoring, troubleshooting, maintenance, decommissioning, and review tasks related to existing and potential UC and data network systems. Works under minimal supervision of the Network Services Team Leader with considerable latitude for the use of initiative and independent judgment.

Essential Functions includes, but is not limited to :
Perform highly complex administration and technical support of network infrastructure including data center, backbone, edge, wireless LAN, and wiring closet systems, and technologies.

Perform administration and technical support of network security devices and technologies including web and email filtering, network access systems, Virtual Private Networks, and firewalls.

Perform and oversees administration and technical support of communications systems including telephony, videoconferencing, and mobile/cellular communication devices, infrastructure, technologies, and services.

Research, assess, evaluate, and implement new, upgraded, and developing systems, technologies, and standards to enhance agency enterprise IT operations. Provide recommendations and risk assessments of new features, capacity and licensing requirements, high-availability, and integrations.

Participate in the development and documentation of best practices, operating procedures, guidelines and metrics, and provide quality control through the application of standards and by ensuring that user requirements are met. Analyze existing procedures for efficiency and effectiveness.

Required Minimum Qualifications

Your application for employment must reflect how you meet each of the following minimum qualifications:

Graduation from an accredited four-year college or university with major course work in data processing, computer science, computer information systems, management information systems, or a related field; or attainment of a diploma from a two-year technical school with specialization in computer technology. Each year of qualifying experience may substitute for education on a 30 semester hour per year basis.

Four (4) years of experience in an enterprise technology environment in a progressively more difficult role performing network administration and support.

Preferred Qualifications

Your application for employment should reflect how you meet the following preferred qualifications:

Two (2) years of telecommunications experience, including experience with UC, fax, and voicemail systems.

Two (2) years of experience with Cisco Communications Manager and Cisco Unity Connection.

Experience supporting Cisco networking equipment.

Other Information

PLEASE NOTE : All applications must contain complete job histories, which includes job title, dates of employment, name of employer, supervisor’s name and phone number and a description of duties performed. If this information is not submitted, your application may be rejected because it is incomplete. Resumes do not take the place of this required information.

Other Information: Work is performed in an office environment that includes remote opportunities. This position may require access to privileged, confidential, or sensitive data. Must be able to lift and carry loads weighing up to 35 pounds. Occasionally works in narrow spaces and maintenance areas such as equipment closets or plenum areas. Occasional moving and climbing of ladders. Occasional crouching or crawling under furniture, work surfaces, or equipment. Occasional reaching over, under, around, or between furniture, cubicle parts, or equipment. ERS will conduct either a TXDPS or FBI criminal history check on all new hires. For more information about this policy inquiries can be made to [email protected] .

How to Apply: Submit a State of Texas Application for Employment with an ERS Qualifications Form & other required materials, if any, to the ERS, Human Resources Office by 5 p.m. CST on the closing date. Resumes will be accepted only as supplements to an application. Please contact a Human Resources representative if you need assistance or require accommodation during the application process.

Email: [email protected] Web: www.ers.texas.gov

Fax: (512) 867-3161 Relay Texas TDD: (800) 735-2989

Military Occupational Specialty (MOS) Codes

Veterans, Reservists or Guardsmen with experience in the Military Occupational Specialty ( https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_InformationTechnology.pdf ) along with the minimum qualifications listed above may meet the minimum requirements and are highly encouraged to apply. Please contact Human Resources at [email protected] with questions or for additional information.