Network Administrator

JP#22-75

Network Administrator

Home to vast parkland and attractions including Grouse Mountain, Lynn Canyon and Capilano Suspension Bridge, the District of North Vancouver is inspired by nature, and enriched by people. Designated one of BC’s Top Employers for 4 years, the District offers exciting professional development opportunities and a competitive total compensation package including a nine day fortnight and remote work options. This is an exciting time to join the District, as we embark on a range of initiatives to transform digital service delivery, customer experience, and our approach to climate action. Known for being a flexible, family-friendly employer with an inclusive workplace culture, the District of North Vancouver offers an exceptional workplace culture. If you are civic-minded and interested in making an impact on people and businesses on the beautiful North Shore, consider working for the District of North Vancouver.

The District of North Vancouver is looking for a talented IT professional to join the District’s IT Operations team as a Network Administrator to build, manage, and support the District’s IT Infrastructure.

What we can offer you

We’re looking for a talented Network Administrator to join our team. In this position you will be part of a team that is responsible for the secure and efficient operation of the organization’s networks, servers, storage, telecommunications equipment, and cloud services. You will work with a range of departments from all around the District, everything from Engineering to the Library to the Fire Department and in between.

What you’ll be doing

As part of the IT Infrastructure team, reporting to the Section Manager – IT Infrastructure, you will;

Oversee the performance, development, deployment and ongoing maintenance of the District’s networks and related infrastructure

Research and plan for systems upgrades and refreshes

Improve the security, efficiency and reliability of the network through implementation of industry best practice designs and configuration

Support and troubleshoot network hardware and firmware, provide advice and assistance to departmental staff on technical matters

Perform a variety of network administration tasks related to firewalls, routers and switches, VPNs, and network security

Install and configure hardware and software and investigate and resolve hardware and software problems

Act as the last line of technical escalation for issues related to networks and associated infrastructure

Exercise considerable independence and judgement, however the incumbent should be able to communicate their work to the manager.

Monitor networks for alerts, taking actions to resolve or escalate as appropriate.

Perform daily maintenance tasks to ensure reliable and efficient operation of systems and networks.

Have the opportunity to modernize the District through the continued hybridization of services with Microsoft 365 and Azure.

What you’ll need to succeed

A passion for seeking out, and enacting, improvements to IT systems and processes.

5+ years progressive technical experience.

Graduation from an institute of technology with a two year diploma in Computer Science or related discipline

Cisco Certified Network Associate (CCNA) certification or better

Expert proficiency in;

Programming and managing Cisco switches, routers, wireless access controllers/points

IOS and NXOS; BGP and EIGRP

DNS and DHCP administration

VPNs (AnyConnect, DMVPN)

Designing secure and highly available networks, including site level failover

Cisco ISE and TrustSec

Next-Gen firewall management, preferably Cisco FirePower

Load balance and proxy management, preferably Citrix Netscaler

Certificate Management

Considerable knowledge of the practices and procedures used in the identification and resolution of hardware and software issues, including operating systems and communication problems on networked computers.

A firm understanding of secure IT operations and the governance, policies, and tools required to maintain secure IT systems.

Ability to monitor the efficiency, effectiveness, and security of the District’s network and to implement remedial actions as required.

Knowledge of local and wide area networks, server and workstation operating systems, hardware platforms, network protocols and related topologies.

Demonstrate continued learning and understanding of current technology trends and challenges. Excellent grasp of problem definition and solution techniques applicable to the work performed.

Superior communication skills, with strength in describing technical issues to a variety of end users, along with strong analytical and problem solving skills to ensure effective systems operations.

Excellent documentation skills.

Work independently and establish work priorities

A valid B.C. Driver’s Licence is required.

It’s great if you have

Expert proficiency in;

Cisco Application Centric Infrastructure (ACI) or similar Software Defined Networking (SDN)

e.g. Juniper Apstra or Arista CloudVision

Intermediate or better proficiency in;

Fibre Optic Infrastructure (i.e. in-ground fibre cabling)

VoIP (Cisco Call Manager, MS Teams, or similar)

Working knowledge of;

Storage Area Network Management and Administration (Hitachi preferred)

Microsoft Azure IaaS administration

VMware vSphere

Linux Server Administration

Experience working in large multi-disciplined organizations

Experience working in an ITIL environment

Understanding of data centre operations (power, UPS, cooling, etc)

The salary range for this unionized position is $44.78 – $52.91 per hour (2021 rates) based on a 35-hour work week. If you have what we’re looking for and have a passion to serve people and the community, and a demonstrated commitment to supporting a healthy and safe workplace, we would like to hear from you. Please apply on-line with your resume and cover letter at https://careers.dnv.org. This competition will remain open until filled.

We respectfully acknowledge the Coast Salish peoples, specifically the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh Úxwumixw (Squamish), and səlilwətaɬ (Tsleil-Waututh), on whose ancestral lands the District of North Vancouver is located.

We thank you for your interest in employment with the District of North Vancouver and advise that only those candidates shortlisted for an interview will be contacted.

Education : College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience : 5 years or more