Network Administrator

Home and Community Care Support Services


Job Description:

Ontario’s health care system is evolving and, as part of Ontario Health, the Central West Local Health Integration Network (LHIN) operating under the business name Home and Community Care Support Services Central West, in close partnership with Ontario Health Teams (OHTs), is on the forefront of helping to build a modern, technologically supported health care system that will enable integrated teams of health care professionals to deliver the best possible care for improved patient outcomes. By building high-performing integrated care delivery systems that provide seamless, fully coordinated care for patients, OHTs will help to achieve better outcomes for patients across the province. As an essential component of an integrated and sustainable health care system, this includes a strong and robust Home and Community Care sector.
More than ever, your skills and experience are needed now and into the future, which is why we want you to join us in being part of the journey. We invite you to learn more about OHTs in our area by clicking here. The future of health care in Ontario is now. Join Ontario Health’s Home and Community Care Support Services Central West team and together, we will build a healthier community for all.

We are currently seeking a Regular Full-time Network Administrator


CLASSIFICATION: Network Administrator


CATEGORY: Regular Full-Time (1)


DEPARTMENT: Health Information and Technology


RESPONSIBLE TO: Manager, Health Information and Technology


OVERVIEW:

Reporting to the Manager, Health Information and Technology, you will support and implement the telecommunication equipment and servers required for Home and Community Care Central West network. You will also support the information technology needs of the Home and Community Care Central West (HCCSS CW) sites by participating in their projects and supporting their requests. The responsibilities associated with the position include:


Network Administration and Technical Support
  • Leads, participates and delivers on network infrastructure and networking projects
  • Configures and troubleshoots servers, including SharePoint, MS SQL Server, e-mail, Rightfax, print server, fileshared, application, backup, VOIP (Mitel based) and Hyper-V servers, Tape backup system and their associated operating systems and software.
  • Administer and maintains end user Azure AD hybrid accounts, permissions, and access rights.
  • Installs and configures security related software and hardware, including anti-virus/anti-spam, hardening of operating systems and other network devices.
  • Monitor security logs from various security devices including servers, Firewalls and network switches/routers.
  • Conducts research on network data and voice products, services, protocols, and standards in support of infrastructure design efforts and procurement activities.
  • Oversee installation, configuration, maintenance, and troubleshooting of end user desktop/laptops/smartphones.
  • Reviews and monitors for compliance with departmental policies, protocols, procedures and systems security access for the IT Infrastructure.
  • Creates and maintains inventories and documentation for various infrastructure components
  • Provide guidance and second level support to junior members of the team.
  • Provide on-call technical support.

Other
  • Adhere to health and safety policies/ practices developed and implemented by the HCCSS and take reasonable precautions.
  • Participates in various HCCSS CW committees as required.
  • Other duties as assigned.


QUALIFICATIONS:

  • Graduate of a recognized university/college computer science program or equivalent.
  • Previous network management experience (minimum 4 years), supporting a Windows environment.
  • In depth knowledge of and experience in LAN and WAN technology, including configuration, implementation, and administration of network hardware, software and services.
  • Strong knowledge and training within a Windows environment using O365 Exchange 2016, IIS, DHCP, DNS, MS Teams, MS SharePoint 2013, MS SQL 2016, MS SCCM 2013, Hyper-V, WSUS
  • Strong knowledge and training of Office 365 administration
  • Strong working knowledge in implementation and support of Networking Architectures and protocols (TCP/IP, SNMP, Ethernet)
  • Strong working knowledge in implementation and support and security of Network Operating Systems (Windows Server 20122019, Windows 10/11)
  • Working knowledge of hardware including Server RAID, SCSI and SAN storage.
  • Working knowledge of web application security and cybersecurity tools, understanding of vulnerabilities and countermeasures
  • MSCE (Microsoft Certification) and Mitel VOIP system training preferred, or in process or equivalent
  • The ability to synthesize responsible solutions to complex technical problems.
  • Strong interpersonal and coaching skills.
  • Highly self-motivated and directed.
  • Ability and desire to learn new skills quickly
  • Keen attention to detail.
  • Ability to prioritize and execute tasks in a high-pressure environment.
  • Lifting and transporting of moderately heavy objects, such as computers and peripherals
  • French language is an asset

Please note the primary assigned location for mileage purposes is 199 County Court Boulevard.


LOCATION
Home and Community Care Support Services Central West has offices in Brampton, Etobicoke and Orangeville.


Home and Community Care Support Services has implemented a mandatory COVID-19 vaccination policy for all employees. As a condition of employment, successful applicants will be required to submit proof of COVID-19 vaccination status prior to start date.


WHO WE ARE
Home and Community Care Support Services (formerly LHINs) play a key role in Ontario’s health care system. Working in partnership with patients, families, providers and community organizations, Home and Community Care Support Services ensure people have access to the health care they need — at home and in the community.
A mosaic of geographic and cultural diversity, and home to 922,000+ residents, Home and Community Care Support Services Central West provides supportive health care services for the regions of Brampton, Caledon, Dufferin, Malton, North Etobicoke and West Woodbridge. Our focus is on creating a better experience for patients and those who care for them.

HOW TO APPLY
If you are career-minded and an ambitious person seeking a chance to be part of a team that’s truly making a difference in the lives of others, please apply on-line.
We are committed to accommodating people with disabilities as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.

We are governed by the requirements of the French Language Services Act and, therefore, encourage applications from bilingual candidates. Posting available in French upon request.

Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19. Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire. Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment.

Quick Apply
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