Network Administrator

Position Summary:

Maintains computing environment by identifying network requirements; installing, configuring and maintaining upgrades; monitoring performance of the local area computer networks and the wide area network; supporting the VOIP phone system and WiFi networks.

Essential Job Duties:

Ø Administer the Network – Guarantees proper network system function by maintaining, modifying and customizing network operating systems, components and upgrading network operation systems and network application software. Maintains and administers network security systems. Assists users with specific network problems. Assists with PC and server network connectivity. Provides support for Internet, VPN for remote users.

Ø Build the network-Plans, installs and implements new network applications as approved by IT Management. Participates in new systems development. Recommends network specific platforms and architecture changes to meet the company’s objectives. Works as part of a team to develop systems that support Operations’ application requirements.

Ø Monitor the network – Monitors performance of all network systems. Tunes systems for optimum operation. Ensures adequate network performance for all applications. Responds to network monitoring alerts 24×7 or as agreed to in a coverage plan. While providing after hours support, uses VPN connectivity to attempt repair using remote management tools. If resolution cannot be made remotely, on-site services are required.

Ø Support The Service Desk – Serve as a point of technical escalation for tier 3 service desk calls. Serve as a backup resource during volume peaks for phone, email, walk-up and online service requests for internal and remote end users of the network, systems, workstation applications and telecommunication systems such as telephones and wireless devices. Monitors team service ticket queues.

Ø Document Network & Train Users – Recommends and establishes written policies and general user documentation for software and hardware operation and use. Performs end-user training via written documentation, one-on-one sessions and group meetings on new and existing systems and software installed. Works to publish self-help guides for end-users and technical guides for IT and posts them on the corporate intranet.

Ø Perform Network Upgrades at Appropriate times – Is available for network or system upgrades at non-standard work hours. The company relies heavily on the network for running the business. Network operations that require systems to be down must be scheduled for after core business hours.

Ø Evaluate New Technologies– Review and develop new technologies that relate to the IT Strategy. Install, test and prepare written and visual systems evaluations. Demonstrate new systems to the IT group and key end-users. Develop project specifications and implementation plans. Test out new software revisions prior to implementation. Be forward looking and anticipate needs across department lines.

Ø Establishes network specifications by conferring with users; analyzing workflow, access, information, and security requirements; designing route administration, including interface configuration and routing protocols.

Ø Meets financial requirements by submitting information for budgets; monitoring expenses.

Network Administrator Skills and Qualifications:

Network Performance Tuning, LAN Knowledge, Network Design and Implementation, WiFi Coverage and Management Principles, Problem Solving, Strategic Planning, Multi-tasking, Quality Focus, Coordination, Technical Understanding, Quick Study, Technical Zeal.

Minimum Requirements :

Ø BS/BA degree in Computer Science or related field, or equivalent experience in related field

Ø 5 -7 years hands on experience supporting Microsoft and Cisco products and technologies. Network monitoring platforms.

Ø Must have proven experience with layer1, layer2, and layer 3 Ethernet networking concepts.

Ø Valid drivers license

Preferred Requirements:

Ø Cisco CCNA/CCNP

Ø Functional knowledge of Cisco ISE, Firepower NGFW & Threat Defense systems.

Job Type: Full-time

Pay: $85,000.00 – $90,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• On call

Education:

• Bachelor’s (Preferred)

Experience:

• MicroSoft/Cisco: 5 years (Preferred)
• Network monitoring Platforms: 5 years (Preferred)

Work Location: One location