Network Analyst

Description:

Our client is looking to add one additional contractor to help support their network operations center. This is a 9 month contract to hire position and the candidate must be open to working nights & weekends as this NOC is manned 24/7. You will be responsible for monitoring 9 key locations, a couple of co-locations, and core MDF telecommunications rooms, a core room in Galveston and 3 other rooms in Galveston, Angleton, Clear Lake, and League City. Additionally you will provide communication for any scheduled outages or unscheduled outages as well. Lastly, you will work with vendor management by occasionally providing escrow account passwords for vendors to support the network through a secure pathway.

Job Duties Include:

• Communicate all system outages, establish bridge calls during critical system outages, and provide routine status updates until resolution
• Support data circuit outages with basic troubleshooting, opening tickets with the service provider, and providing ongoing status updates until resolution
• Oversee enterprise batch job streams and escalate any issues or failure alerts
• Manage Escrow account documentation, support new requests, and issue passwords to authorized requesters
• Support data center facilities and operations, perform hardware installations, decommissions, and relocations, maintain inventory and data center documentation, and support installed hardware systems
• Provide feedback on process improvements and to improve workflow processes and procedures
• Assist with incident logging and response efforts to conclusion and develop after-action reports
• Participate in ongoing skill development to build skills to support complex systems. Assist with team cross training.
• Adhere to internal controls and reporting structure.
• Comply with related practice standards, processes, and procedures
• Perform other related duties as directed by management

Skills:

network operations center, Cabling, Hardware troubleshooting, Rack and stack, Linux, NOC center, Network monitoring, Data center, Cable, Monitoring tools, Racking, Network connectivity

Additional Skills & Qualifications:

Nice to Haves

• Prior Military IT Experience
• IT Certification (CCNA or A+ or Security+)
• Bachelor’s degree or equivalent in related field and no experience.

Experience Level:

Entry Level

Other Details:

Hours – Nights and weekends – You will work 4-10 hour shifts each week.

About TEKsystems:

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.