Network Analyst

CityWest is a service provider with its headquarters in Prince Rupert, British Columbia. We offer services such as Internet (FTTH, MDU, Coax, Fixed Wireless), Voice (Copper, Hosted IP), Television (IPTV, OTT, Digital) and Carrier Grade Transport spanning over 2000KM within British Columbia.

Nature of work:
The Network Analyst is a key member of the Inside Plant department. This team is responsible for planning, design, implementation and support of CityWest networks. Including: Core Routing, Voice, Internal LAN, Video and Transport.

You will be responsible for implementing, modernizing, managing and supporting the CityWest network along with the software to provide proactive monitoring, analysis and reporting. You will also be expected to work with your teammates remotely, or in person, to deliver a high quality, high availability service provider network.

Principal Accountability:

• Perform all technical and administrative tasks to ensure network availability.
• Customer incident and problem resolution, supporting moves/adds/changes, and maintaining overall network health for CityWest Transport, Core, Internet.
• Review trouble tickets and determine root causes of issues. You will be expected to bring forth resolutions and work with various teams within CityWest to prevent problems in the future.
• Identify equipment problems, ensure upgrades and changes are completed. Provide recommendations for improvement in all service areas.
• Maintain and create documentation for any services that you manage.
• Support, administration and configuration of a Calix FTTH infrastructure.
• Support, administration and configuration of a Fujitsu Optical Transport network.
• Support, administration and configuration of a Juniper Core Network.
• Develop a positive working relationship with co-workers. Be part of the team.

Required Education:

• Over 5 years experience working in a service provider network.
• Data Networking or telecommunications background, and network certifications preferred.

Qualifications and Experience:

• Must have a valid Drivers license
• Must have a predictable and reliable attendance record
• Knowledge of the Telecommunications industry
• In depth knowledge of the OSI model.
• Operation experience with routing protocols, including OSPF, BGP, MP-BGP, MPLS, VPLS, LDP, GRE
• Expertise of WAN and LAN technologies and their role in networks (EVPN, ANYCAST, HSRP, VRRP, LACP, STP, VLAN, QoS, etc.)
• Knowledge of AAA protocols: TACACS+ and RADIUS
• Knowledge of transport technology. Primarily Fujitsu 1Finity.
• In-depth knowledge working with Juniper routers
• In-depth knowledge working with Juniper Management Software’s including Mist and Paragon.
• Skill and understanding of Netflow, SNMP, Grafana, Prometheus
• Knowledge of QoS concepts and configuration
• Knowledge of industry standards and regulations
• Knowledge of programming languages (Python, Perl, Bash)

Skills and Competencies:

• Advanced network design, implementation and support
• Routing and Switching
• Strong analytical skills and the ability to think logically to make sound business decisions.
• Communication with co-workers and business departments in a professional and courteous manner
• Ability to pay close attention to detail
• Ability to work independently as well as with a team

Job Types: Full-time, Permanent

Salary: From $33.42 per hour

Benefits:

• Company pension
• Dental care
• Disability insurance
• Extended health care
• Life insurance
• Paid time off
• Vision care
• Wellness program

Schedule:

• 8 hour shift

Supplemental pay types:

• Overtime pay

Application question(s):

• Are you willing to provide Criminal record check and reference check?
• Do you have a valid work permit to work in Canada?
• Are you willing to relocate to Prince Rupert or Campbell River?

Education:

• AEC / DEP or Skilled Trade Certificate (preferred)

Experience:

• Data Networking: 5 years (preferred)