Network Analyst, Telecommunications

PHSA


Network Analyst, Telecommunications

BC Clinical & Support Services
Burnaby, BC

The analyst is responsible for proving technical leadership and support for Fraser Health’s voice communications infrastructure by analyzing and diagnosing problems and formulating solutions. Provides expertise and advice on telelcommunications systems and ensures the efficient operation of equipment and software. Provides related training and orientation to Fraser Health staff.
What you’ll do
  • Provides technical expertise and advice on Telecommunications systems by analyzing and diagnosing problems and formulating solutions.
  • Participates in the planning for the installation of new and revise telecommunication systems. Coordinates the activities related to the installation of hardware and software specific to telecommunications.
  • Gathers information form regional user departments regarding requirements for telecommunications equipment and software access. Determines the systems and equipment that will best meet user requirements, in consideration of current capacity and regional standards. Makes recommendations to user departments and/or Coordinator.
  • Provides input into the functioning, capacity, and requirements of new telecommunications products and services by evaluating equipment performance and testing the functions of the equipment.
  • Provides user training and orientation in the use of telecommunications hardware, according to requirements, by remotely accessing switches using telecommunications equipment.
  • Activates, operates, and programs regional telecommunications hardware, according to requirements, by remotely accessing switches using telecommunications equipment.
  • Develops and revises new support procedures for areas by testing the status of the equipment and developing high level detailed flow charts.
  • Provides support for moves, additions, and changes to telecommunications systems by determining required technician services and contacting appropriate vendors.
  • Assigns work tasks to designated staff and provides related training and orientation.
  • Performs other related duties as assigned.


What you bring
Qualifications
  • Grade 12, graduation from a recognized two year computer systems technology diploma program plus three years’ recent related experience or an equivalent combination of education, training, and experience.

Skills & Knowledge
  • Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC’s Declaration on the Rights of Indigenous Peoples Act (2019).
  • As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).
  • Ability to type.
  • Ability to communicate effectively both verbally and in writing.
  • Ability to deal with others effectively.
  • Ability to organize work.
  • Ability to operate related equipment.
  • Physical ability to carry out the duties of the position.


What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.
  • Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
  • Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
  • Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
  • Annual statutory holidays (13) with generous vacation entitlement and accruement.
  • PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
  • Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.


Job Type: Regular, Full-Time

Wage: $39.27 / Hour

Location: 1795 Willingdon Ave, Burnaby, BC V5C 6E3
Closing date: Open Until Filled

Hours of Work: 0800-1600 (Monday to Friday)

Requisition # 140442E


As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.


What we do
The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

PHSA is committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.

Reconciliation is an ongoing process and a shared responsibility for all of us. The BC Governments’ unanimous passage of the Declaration on the Rights of Indigenous Peoples Act was a significant step forward in this journey—one that all health authorities are expected to support as we work in cooperation with Indigenous Peoples to establish a clear and sustainable path to lasting reconciliation. True reconciliation will take time and ongoing commitment to work with Indigenous Peoples as they move toward self-determination. Guiding these efforts Crown agencies must remain focused on creating opportunities that implement the Truth and Reconciliation Commission Mandate.

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