Network Engineer (100% Remote – US Wide)

Location: Remote US

We give you a world of potential

Do you enjoy working with new and current technologies? Are you experienced in working with ServiceNow tickets? Would you love to work with global team, doing what you are passionate about? Are you intrigued with working with network infrastructure? Then please keep reading, because Computershare has a fantastic opportunity to join our team as a Network Engineer in the US, who will be supporting Computershare Corporate Trust (CCT) applications.

This is a full-time permanent position, and we are looking for a talented and motivated Network Engineer to join our team in the US, with the opportunity to work remotely.

This is a team set up to support and maintain a broad suite of Business, Financial and Operational applications for our Corporate Trust business, ranging from in-house developed systems to third-party software created across a range of technology frameworks.

Before I go into the role in more detail, it’s important to know a few things about CCT that make it a truly fantastic department to work for:

• They are known for being a great team to work in, from the ability to work on exciting projects, and a supportive management team in place to ensure you reach your career goals, no matter where that may take you.
• They offer fantastic career development and put a lot of time into training and qualifications for the teams
• They have a truly global reach, and have given people the chance to travel and relocate
• They work closely with multiple business lines, giving you a vast knowledge of the wider business

This is a truly fantastic opportunity to work within a department that offer a global reach and give you the ability to see your ideas come to life.

A role you will love

As one of our Network Engineers, you will work closely with the wider technology teams from across the globe to support large-scale projects which include system integrations, the implementation of new technologies, and the installation and on-going support of new tools.

As you will be working on critical projects, you will be part of a team supporting the ongoing project milestones, raising any risks that you encounter, and working together to find solutions, while also providing regular status updates.

You will be responsible for providing 2nd and 3rd line technical support for all of CTS customers and clients, as well as enhancing customer experience through investigating and resolving system faults enabling our customers to run their operations effectively.

Other key responsibilities include:

• Providing 2nd and 3rd Line support to Business escalated via the ‘Service Now’ system
• Ensuring all Server Systems are available and meet with Company requirements.
• Maintaining logical and physical security measures where appropriate.
• Maintaining systems both hardware and software.
• Ensuring hardware and software fault calls are placed, managed and resolved according to relevant maintenance contracts and in line with problem management processes
• Building pro-active and constructive professional relationships with other teams and departments
• Day to day support of Cisco Network Gear
• Providing support to POC and deployment activities
• Working CTS maintenance/change management windows

What will you bring to the role?

We’re looking for you to be an expert in all things Network Infrastructure, preferably with a background in a fast-moving, highly dynamic global organization.

We are always looking at ways to improve how we work, so if you have an inquisitive mind with great attention to detail, this position would be a great fit.

You will have the ability to build great working relationships by building confidence, setting expectations and meeting commitments.

You’ll also need:

• Experience with Cisco UCS environment and/or Nutanix HCI
• Multiple years’ experience supporting day-to-day Network Infrastructure.
• Diverse in-depth technical knowledge in Cisco Networking
• Able to work with both technical and those with limited understanding of technical concepts
• Excellent stakeholder management and communication skills (both verbal and written)
• Ability to manage multiple change work streams, often across many technologies
• Strong accountability and results-oriented, with ability to set priorities independently, provide follow-through, and meet objectives
• Understanding of ITIL v3 processes and functions

Preferred:

• Considerable experience in Information Technology, with a strong focus of Network Solutions
• MPLS
• Ethernet / DWDM / Frame Relay / ISDN / xDSL Telecommunications services
• Enterprise routing, switching and wireless products
• Enterprise application and DNS network link load balancers
• Enterprise stateful inspection and application layer firewalls
• VoIP, QoS, SIP and H323 transmission protocols
• Enterprise Network Monitoring and management
• Enterprise structured cabling
• Citrix Netscaler Administration

If you’re looking for a new opportunity where you can truly make a mark and work with a fantastic team of motivated professionals, then apply today!

A company to be proud of

Computershare (ASX:CPU) is a world leader in financial administration with over 14,000 employees across 21 different countries delivering expertise to over 40,000 clients. At Computershare, it’s more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of the world of opportunities we have available. With infinite possibilities, we could take you anywhere.

Rewards designed for you

Employee Share Plan. Set aside salary to purchase shares in our company and you’ll increase your investment when you receive a generous company contribution towards additional shares.

Health and Wellbeing. Our health and wellbeing rewards can be tailored to support you and your family.

Save for Your Future. We will support you along your retirement savings journey.

Paid time away from work. Our employees enjoy a competitive paid time off package, including a day each year to volunteer time for a good cause that is important to you.

Employee Discounts. We’ve partnered with other organisations to offer you extra savings. Enjoy discounts with banks, car manufacturers, on flights, accommodation, and days out as well as with many big brand shops.

Extra Rewards. From tuition reimbursement to cash bonus recruitment referral programs, our comprehensive benefits package offers a multitude of options.

Compensation. $81,000 – $122,000 USD depending on experience

A diverse and inclusive place to work

Computershare celebrates the diversity of our people, and we welcome applications from everyone.

We believe that having a culture of inclusion is essential in delivering good results. Attracting, retaining, and developing a diverse workforce where employees feel valued, respected, and empowered allows people to reach their full potential. As a business this diversity helps us to better reflect and understand our customers’ needs to allow us to drive better outcomes.

We are happy to accommodate individual needs during your application journey. If you require disability accommodations or adjustments, please email us at [email protected] detailing your requirements and contact information.

Computershare is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.

Covid-secure

We’ve kept our business running during the pandemic by moving most of our employees to remote working, and by creating and maintaining a safe environment for those people who need to be in the office. We carefully limit the amount of people at our locations and ensure that those who cannot work remotely are kept safe with proper distancing and protective equipment.

In most circumstances we are currently performing all interviews, assessments, and background checks online to ensure the safety of everyone involved. Should you be successful in securing a role and it can be performed from home, we will arrange for equipment to be sent to you and your onboarding and training will be provided remotely.

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