Network Engineer

Facility: PREMIER Bankcard
Location: Sioux Falls, South Dakota
Shift: Monday – Friday 8:00 a.m. – 5:00 p.m.
Job Status: Full-Time
Company: PREMIER Bankcard

About the Role
The Network Engineer uses a variety of testing tools and techniques to troubleshoot and resolve complex technical problems associated with the system’s hardware and software, interfaces with vendors and maintenance providers to service and maintain the system, implements necessary measures to limit the system’s downtime, provides technical support to optimize system performance, and provides technical maintenance and recovery support to the firm’s local or wide area networks.

Job Duties and Responsibilities

• Provides technical maintenance and recovery support to the firm’s local or wide area networks.
• Perform support and administration for network related systems. Test and troubleshoot to resolve complex technical problems associated with the system’s hardware and software. Complete work orders as assigned.
• Create and maintain proper system and process documentation. Complete change control documentation.
• Perform security-related tasks for the network and related systems. Monitor and perform tape backups per rotation and department policy.
• Interface with vendors and maintenance providers to service and maintain the system.
• Provide technical assistance to other members and areas of the Technology department, including Network Support and Telecommunications.
• Evaluate, install, and configure new technology, system upgrades and/or enhancements.
• Provide reports to management, including system performance and incident/downtime reporting. Furnish planning reports for areas of responsibility.
• Assist in the evaluation of new systems and programs and potential system enhancements. Identify/develop improvements to existing systems to enhance productivity; assist in the generation of business cases and justifications.
• Install hardware (servers, routers, and network equipment) and software (service packs, patches, and upgrades).
• Coordinate internal and external resources for necessary assistance on implementations or upgrades; communicate project progress, provide input/expertise for designated committees and/or teams.
• Manage and perform technical related tasks as required by assigned projects.

Skills and Qualifications

• Seven years previous work experience of installation, configuration, troubleshooting, repair, supporting, administering, design and planning in LAN/WAN environment is preferred; bachelor of Science degree in Computer Science, or equivalent degree or experience is preferred.
• Combination of education/experience that would enable incumbent to meet essential functions and required competencies of the position is required. Previous project management experience working on complex and multifaceted implementations is preferred, as well as Cisco CCNA, Cisco CCNP/CCIE, and/or Microsoft MCSE certification or any additional industry recognized certifications. Capacity to learn, adapt to change, and become proficient quickly; ability to handle stress, exercise self-control, adhere to company policies and procedures and uphold The PREMIER Way.

Competitive Benefits Package

• Full medical benefits when working 20+ hours per week
• Traditional and High Deductible health plan options available
• FREE dental and vision coverage
• Generous Paid Time Off plans
• 401(k) – dollar-for-dollar match up to 5% of total compensation
• Special discounts and offers for events at the Denny Sanford PREMIER Center
• PREMIER Wellness Program
• Paid Community Volunteer Hours – PREMIER averages 30,000 hours per year
• Fun Employee Parties

Our Culture

• Emphasis on personal success, respect, health, wellness, fun and giving back
• Employees are rewarded, valued, and celebrated for hard work
• Various Career advancement opportunities and growth
• Appreciation is shown through concerts, outdoor bashes, cash, car giveaways and more