Network Engineer

Network Engineer

Remote (**MUST LIVE ON THE EAST COAST**)

8 Month Contract (Chance of extension)

M-F, 8-5

$25+ an hour

Our Fortune 50 Telecommunications client is hiring for a Network Engineer to join their Engineering and Operations organization! This position will support Advanced Voice Products which includes VOIP and Trunk exp (PRI and SIP), Fiber and Coax. As the Network Engineer you will be working with Polycom Phone Systems as well as Adtran devices for trunking. The Primary responsibility of this role will be to work with Routers to ensure smooth operation with customer equipment and network schema. If you are looking for a hands-on role to continue your experience in the Network Engineering field, apply below!

Job Summary:

• Responsible for designing, testing, and turning up circuits in all

regions of the CDV and/or Commercial Services network on the Test & Turn

Up team. Resolves all first contact issues and escalations in an

organized and timely fashion and escalates issues exceeding scope of

expertise in a timely manner, as needed. Troubleshoots and provides

resolutions according to established practices and procedures. Provides

project management and status updates. Performs routine duties with

minimal supervision.

Employees at all levels are expect to:

• Understand our Operating Principles; make them the guidelines for how

you do your job

• Own the customer experience – think and act in ways that put our

customers first, give them seamless digital options at every touchpoint,

and make them promoters of our products and services

• Know your stuff – be enthusiastic learners, users and advocates of our

game-changing technology, products and services, especially our digital

tools and experiences

• Win as a team – make big things happen by working together and being

open to new ideas

• Be an active part of the Net Promoter System – a way of working that

brings more employee and customer feedback into the company – by joining

huddles, making call backs and helping us elevate opportunities to do

better for our customers

• Drive results and growth
• Respect and promote inclusion and diversity
• Do what’s right for each other, our customers, investors and our

communities

Core Responsibilities:

• Designs internal circuits and oversees CDV demark to switch. Includes

port assignments both in databases and in the physical network elements.

• Tests and turns up new circuits in a production CDV and/or Commercial

environment, according to Comcast practices. Follows established

practices and procedures.

• Interfaces with commercial customers in regards to commercial product

offerings. Troubleshoots issues, providing resolutions according to

established practices and procedures.

• Assists in coordinating and resolving service issues with providers

and vendors to ensure accurate and timely implementation of new trunk

groups and augments to existing trunk groups.

• Escalates issues in a timely fashion. Provides all relevant

information, accurately entering information into database.

• Opens and updates service tickets in database/tracking system.
• Follows procedures to maintain service Mean Time to Repair (MTTR)

within regional or contractual standards.

• Regular, consistent and punctual attendance. Must be able to work

nights and weekends, variable schedule(s) and overtime as necessary.

• Other duties and responsibilities as assigned.

Job Specification:

• Bachelor’s Degree or Equivalent
• Experience in Network Engineering
• Generally requires 0-2 years related experience

BENEFITS OF WORKING WITH BROOKSOURCE:

• Direct communication with the hiring manager, which allows us to move candidates through the interview process faster.
• Dedication to keep an open line of communication and provide full transparency.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Type: Contract

Pay: From $25.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift

Work Location: Remote