Network Engineer

We’re a small to mid-sized company which runs and manages its own SaaS offerings. With that comes a fairly complex network and telecommunications architecture. We need a smart, driven network engineer knowledgeable in standard routing and network protocols, but also flexible enough to wear many hats and multi-task day in and day out. Our team is small and nimble, with individuals knowledgeable in their specific areas of expertise but willing to help out in other areas when called upon. A team player is a must – this is not a company or job where individuals can quietly sit at their desks, work on projects uninterrupted, and call it a day. Interaction with employee end users, customer end users, and vendors is a daily occurrence.

Very strong written and verbal communication skills is a must for this position, with a customer service mentality vital (the customer is always right!). Must be able to work easily with others, and be a proactive individual who is capable of managing their own projects without being micro-managed. This position will very work closely with a 3rd party network staff which helps monitor and manage all aspects of our 24×7 network. We aren’t large enough to have a full in-house staff, so this position needs to work effectively with our vendor on a daily basis to ensure stability and security across our network.

Critical Job Responsibilities:

· Takes the lead on network based breakfix activities, with the ability to escalate to our 3rd party support vendor when necessary

· Maintain network performance, reliability, and security across a mostly Cisco based network

· Manages most day-to-day FW, Router, and Switch administration while

· Troubleshoots network problems, connectivity issues, application communication issues, etc

· IP Address and DNS administration

· Support of configuration and deployment of all on premise network based equipment (Firewalls, Routers, Switches, Load Balancers, IPS)

· Helps define, fully documents, and takes a proactive approach to enforcing system and security standards

· Collaborates with 3rd party network support vendor for network monitoring, code upgrades, vulnerability remediation, and change management

· Secures network systems by helping to establish and enforce policies, and defining and monitoring access control

· Must maintain asset management requirements end to end for our network devices

· Desire to grow knowledge in existing and new technologies

· Flexible work schedule to account for off hours support of customer issues, off hours change windows, weekends activity support, etc.

Critical Technology Knowledge:

· Strong understanding of Cisco Firewalls, Routers, and Switches (required)

· Strong understanding of TCP/IP networking (required)

· Strong Layer 2 Layer 3 understanding (required)

· Strong Firewall and ACL best practices (required)

· N-Tiered Network Architecture Support and Troubleshooting (required)

· Strong understanding of how to monitor complex LANWAN infrastructure (required)

· BGP Routing Expertise (required)

· VPN Configuration and Security Best Practices (required)

· Palo AltoNext Gen Firewalls (preferred)

· A10 Thunder (or other) Load Balancer experience (preferred)

· Support for Cloud Infrastructure Technologies (preferred)

We offer a competitive salary and benefits package including PTO, Healthcare, Flex Spending, 401k Program, Parental Leave, an onsite gym and locker rooms, hybridflexible work from home policy, and support for job specific ongoing training. A hybrid schedule is required for this position – some in office work will be required fairly regularly so you must live in the greater Boston area.

Education and Experience Requirements:

Degree in computer science, information technology, engineering, or a related field

5+ years of experience in network administration

McCracken Financial Solutions offers competitive compensation and benefit packages, including health care, dental, long and short term disability and 401K. McCracken Financial is an equal opportunity employer.

No telephone calls for this position will be accepted.

No third party recruiters

Applicants must be a U.S. citizen or a “U.S. Person”. A U.S. Person is defined as a person who is a lawful permanent resident “Green Card holder” as defined by 8 U.S.C. 1101 (a)(20) or who is a “Protected Individual” as defined by 8 U.S.C. 1324b(a)(3).

Job Type: Full-time

Pay: $100,000.00 – $125,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Parental leave

Schedule:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Billerica, MA 01821: Reliably commute or planning to relocate before starting work (Required)

Work Location: Hybrid remote in Billerica, MA 01821