Network Engineer

Intermediate Internetworking Analyst

Who We Are

Teranet is Canada’s leader in the delivery and transformation of statutory registry services with extensive expertise in land and commercial registries. We also market insightful property and data solutions, as well as practice management automation to thousands of customers in the real estate, financial services, government, utilities, and legal markets. Founded in 1991, Teranet operates the Electronic Registration System for the Province of Ontario, Teranet Manitoba—a service provider to the Manitoba government, and Collateral Management Solutions—the market leader in Canadian lien registration and search, asset recovery services, and insolvency management. Most recently, Teranet expanded its global footprint by acquiring Foster Moore. This acquisition expands its registry solutions to include Catalyst™; a commercial off-the-shelf registry software that delivers operational cost reductions enhanced security and process improvements. Teranet is owned by OMERS Infrastructure, a leading global infrastructure investment manager and the infrastructure arm of the Ontario Municipal Employee Retirement System.

Connect. Grow. Thrive Together.

To learn more about who we are visit our website: www.teranet.ca

About the Role

The Intermediate Internetworking Analyst role provides ongoing administration and support of Network Infrastructure, Application Delivery Controllers, and VoIP enterprise systems mostly from Cisco, F5, Checkpoint and Palo Alto. The role also supports Network Project work, with the abilities in architecture and designing, planning, developing, installing, configuring, maintaining, and optimizing all network related aspects of any project work. This individual analyzes and resolves end user or application performance and connectivity issues in a timely and accurate fashion, and provides end user training where required. They will also work with vendors, end users, Customer Service Representatives and other technical staff to resolve hardware/software issues. The communication and presentation skills are needed in the job.

What You’ll Be Doing

• Monitor, maintain, support and repair customers’ data and internet networks including firewalls, load-balancers, VPNs, WANs, DNS, switches and routers.
• Plan and perform changes on firewalls, load-balancers, switches and routers.
• Resolve customer network outages. Recommend and perform remedial actions to prevent similar future troubles.
• Provide support in defining and implementing network improvements, moves, additions and changes as required on a per-customer basis.
• Perform and document network backups and routine maintenance of managed network devices.
• Document network moves, additions and changes. Maintain accurate records of network problems reported and resolutions provided for future reference.
• Develop and implement innovative approaches that present ongoing benefits in areas of improving system/network manageability and reliability.
• Review daily logs for managed devices.
• Escalate tickets to Vendors to have defective services and or hardware replaced.

NOTE: Required to work overtime and off-hours as dictated by systems availability and performance service levels. Weekend and shift work may be necessary to ensure 24X7 coverage.

About You

• You have 5+ years professional experience as an Internetworking analyst, network engineer or equivalent experience.
• You have a minimum of 5 years working experience with Cisco, Palo Alto/Checkpoint products
• You have a Post-Secondary College Education (Certificate/Diploma) in Networking, Telecommunications, IT or equivalent.
• You have good working knowledge of Cisco routers, switches, remote access services, wireless networks, routing protocols, and network troubleshooting.
• Experience with F5 and Cisco ACI are assets.

Why Teranet

We may be a global innovator in electronic services and solutions who operate one of the most advanced and secure registration systems in the world, but we’re so much more than that!

Our Extraordinary People.

Together, we are passionate, driven, resourceful, and authentic.

Growth Opportunities.

We not only encourage a culture of openly talking about our career aspirations but one where we truly invest in the continuous learning, development, and growth of our people.

Our Work Environment.

We believe in cultivating a work environment that makes our people feel comfortable, engaged, appreciated, and happy.

Company Culture & Core Values

Our company culture and core values are the core of our identity. They define who we are, how we engage with each other and our clients, and how we conduct business every day.

What We Offer

• Market-competitive pay structure​s
• Paid Vacation & Sick Leaves
• Maternity, Parental and/or Adoption Leave Top-Up Program
• 100% Employer-Paid Health Benefit Plan ​
• Retirement Savings Plans with Employer Matching Scheme
• Ongoing Financial Wellness Seminars ​
• Corporate Discounted Programs + Wellness Program
• Employee Assistance Program (EAP) for our employees and their families!

At Teranet, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of our customers and the communities in which we live and serve. If you require accommodation during the recruitment and selection process, please let us know and we will work with you to meet your needs.

Come As You Are. We Like You that Way!

Job Type: Full-time

Additional pay:

• Bonus pay
• Overtime pay

Benefits:

• Casual dress
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Flexible schedule
• Life insurance
• Paid time off
• RRSP match
• Tuition reimbursement
• Vision care
• Wellness program

Schedule:

• 8 hour shift